A dynamic professional with a proven track record at Louis Vuitton - LVMH, adept in customer service and problem-solving. Excelled in fostering teamwork and collaboration, significantly enhancing operational efficiency. Skilled in data entry and office functions, consistently achieving targets through a positive attitude and a commitment to excellence.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
12
12
years of professional experience
Work History
Artisan
Louis Vuitton - LVMH
05.2023 - 09.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Press Operator
Flex-N-Gate
12.2020 - 03.2023
Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
Promptly removed completed loads from press.
Multi-tasked to keep all assigned projects running effectively and efficiently.
Assisted in training new press operators, sharing expertise and best practices to ensure smooth onboarding and skill development.
Maintenance Clerk
CCA Davis Correctional Facility
08.2016 - 12.2020
Assisted in reducing downtime by organizing and maintaining a comprehensive inventory of spare parts.
Enhanced team performance through proactive participation in staff meetings, sharing insights on best practices, challenges faced, and solutions implemented.
Ensured compliance with local building codes and industry standards through diligent documentation management systems.
Fostered a culture of continuous improvement by encouraging feedback from maintenance team members, leading to the implementation of process enhancements that improved overall efficiency.
Ensured efficient workflow by coordinating with maintenance technicians on job assignments and schedules.
Optimized inventory management through thorough tracking of part usage, replenishment needs, and supplier relations.
Enhanced communication between departments by serving as liaison between management and maintenance personnel.
Contributed to cost savings initiatives by researching alternative suppliers for parts procurement without compromising quality.
Increased overall productivity by effectively prioritizing maintenance tasks based on urgency and resources available.
Premier Phone Banker
Wells Fargo
10.2012 - 05.2016
Utilized advanced problem-solving skills to address complex client issues, often working under pressure or within tight deadlines without compromising on service quality.
Accelerated issue resolution by maintaining open lines of communication between customers and relevant departments within the bank.
Provided exceptional support during critical situations such as fraud prevention or account security breaches, mitigating potential losses for both the institution and its clients.
Conducted thorough customer needs assessments, resulting in customized product recommendations that generated increased revenue.
Ensured strict adherence to compliance standards while handling sensitive client information securely and confidentially.
Efficiently managed fluctuating call volumes during peak times, ensuring that all clients received prompt attention and resolution to their queries.
Developed strong rapport with clients to foster loyalty, trust, and repeat business.
Maintained up-to-date knowledge on bank products and services to effectively recommend tailored solutions for clients'' needs.
Assisted in the onboarding of new Premier Phone Bankers, sharing best practices for successful call management and customer relationship building.
Education
High School Diploma -
Burleson High School
Burleson, TX
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Work order processing
Filing management
Data entry proficiency
General office functions
Scheduling appointments
Timeline
Artisan
Louis Vuitton - LVMH
05.2023 - 09.2024
Press Operator
Flex-N-Gate
12.2020 - 03.2023
Maintenance Clerk
CCA Davis Correctional Facility
08.2016 - 12.2020
Premier Phone Banker
Wells Fargo
10.2012 - 05.2016
High School Diploma -
Burleson High School
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