Myrtie Carrell
Pine Bluff,AR
Summary
A dynamic professional with a proven track record at Louis Vuitton - LVMH, adept in customer service and problem-solving. Excelled in fostering teamwork and collaboration, significantly enhancing operational efficiency. Skilled in data entry and office functions, consistently achieving targets through a positive attitude and a commitment to excellence.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
12
12
years of professional experience
Work History
Artisan
Louis Vuitton - LVMH
05.2023 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Press Operator
Flex-N-Gate
12.2020 - 03.2023
- Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
- Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
- Promptly removed completed loads from press.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Assisted in training new press operators, sharing expertise and best practices to ensure smooth onboarding and skill development.
Maintenance Clerk
CCA Davis Correctional Facility
08.2016 - 12.2020
- Assisted in reducing downtime by organizing and maintaining a comprehensive inventory of spare parts.
- Enhanced team performance through proactive participation in staff meetings, sharing insights on best practices, challenges faced, and solutions implemented.
- Ensured compliance with local building codes and industry standards through diligent documentation management systems.
- Fostered a culture of continuous improvement by encouraging feedback from maintenance team members, leading to the implementation of process enhancements that improved overall efficiency.
- Ensured efficient workflow by coordinating with maintenance technicians on job assignments and schedules.
- Optimized inventory management through thorough tracking of part usage, replenishment needs, and supplier relations.
- Enhanced communication between departments by serving as liaison between management and maintenance personnel.
- Contributed to cost savings initiatives by researching alternative suppliers for parts procurement without compromising quality.
- Increased overall productivity by effectively prioritizing maintenance tasks based on urgency and resources available.
Premier Phone Banker
Wells Fargo
10.2012 - 05.2016
- Utilized advanced problem-solving skills to address complex client issues, often working under pressure or within tight deadlines without compromising on service quality.
- Accelerated issue resolution by maintaining open lines of communication between customers and relevant departments within the bank.
- Provided exceptional support during critical situations such as fraud prevention or account security breaches, mitigating potential losses for both the institution and its clients.
- Conducted thorough customer needs assessments, resulting in customized product recommendations that generated increased revenue.
- Ensured strict adherence to compliance standards while handling sensitive client information securely and confidentially.
- Efficiently managed fluctuating call volumes during peak times, ensuring that all clients received prompt attention and resolution to their queries.
- Developed strong rapport with clients to foster loyalty, trust, and repeat business.
- Maintained up-to-date knowledge on bank products and services to effectively recommend tailored solutions for clients'' needs.
- Assisted in the onboarding of new Premier Phone Bankers, sharing best practices for successful call management and customer relationship building.
Education
High School Diploma -
Burleson High School
Burleson, TXSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Work order processing
- Filing management
- Data entry proficiency
- General office functions
- Scheduling appointments
Timeline
Artisan
Louis Vuitton - LVMH
05.2023 - 09.2024
Press Operator
Flex-N-Gate
12.2020 - 03.2023
Maintenance Clerk
CCA Davis Correctional Facility
08.2016 - 12.2020
Premier Phone Banker
Wells Fargo
10.2012 - 05.2016
High School Diploma -
Burleson High School
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