Myrtis Calhoun
Detroit,MI
Summary
Dynamic HR professional with proven expertise in onboarding coordination and collaborative teamwork, honed at Motor City Casino. Excelled in recruitment planning and training development, significantly enhancing hiring processes and employee retention. Skilled in screening resumes and interviewing, demonstrating exceptional communication and problem-solving abilities. Achieved a notable increase in efficient hiring, contributing to a diverse and inclusive workplace.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Talent Acquisition Coordinator
City of Detroit
05.2023 - Current
- Facilitated a smooth onboarding process for new hires by collaborating with HR partners to prepare necessary paperwork and orientation materials.
- Established a proactive approach in identifying top talent through strategic partnerships with colleges/universities and attending industry-specific conference events.
- Organized recruiting events, such as career fairs and networking sessions, to increase company visibility within target markets.
- Played a pivotal role in driving employee referral programs that led to increased internal referrals and reduced agency fees.
- Leveraged employee referrals, direct sourcing, Internet applications, and recruitment agencies to source candidates for positions.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Completed human resource operational requirements by scheduling and assigning employees.
- Collaborated with managers to identify and address employee relations issues.
Administrative Assistant IV
BAE Systems Aerospace Inc./Indotronix Staffing
12.2022 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained inventory of office supplies and placed orders.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Performed research to collect and record industry data.
Administrative Assistant
Lakeshore Legal Aid
04.2022 - 06.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Implemented new CRM system to track client interactions, improving response times and client satisfaction.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Transcribed and organized information to assist in preparing speeches and presentations.
Receptionist
Signature Properly Management
04.2021 - 03.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained visitor log for entering and leaving facility for security purposes.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Administrative/Clerical/Data Entry Clerk
Triumph Church/Robert Half
10.2020 - 01.2021
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Sorted documents and maintained organized filing process.
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
- Entered detailed customer and transaction data for enhanced record-keeping and analysis.
- Maintained files, records, and chronologies of entry activities.
Election Clerical Assistant
City of Detroit
07.2020 - 08.2020
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
Personal Caregiver
Abbore Healthcare Services
01.2006 - 08.2019
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Managed household duties for clients, ensuring a clean and organized environment conducive to their wellbeing.
Research/Data Entry Specialist
Records Deposition Service, Inc.
03.1999 - 09.2002
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
- Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
- Reduced errors in data records by conducting thorough quality checks and implementing corrective measures.
- Increased productivity through effective multitasking, prioritizing diverse workloads according to deadlines.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Scanned documents and saved in database to keep records of essential organizational information.
- Expedited project completion timelines by efficiently managing high volumes of data entry tasks.
- Maintained files, records, and chronologies of entry activities.
- Verified data files prior to entry to maintain high data accuracy.
- Updated and maintained customer information, documents and records.
- Managed and organized documents for data entry tasks.
- Assisted with developing data entry processes.
- Used computer software to store and retrieve data.
- Created spreadsheets for more efficient recordkeeping.
- Compiled, verified accuracy, and sorted information to prepare source data for computer entry.
Human Resource Representative
Motor City Casino
01.1999 - 07.2001
- Established onboarding procedures, creating a welcoming experience for new hires that promoted long-term retention.
- Maintained accurate personnel records, safeguarding confidential information while keeping it uptodate.
- Supported diversity initiatives, fostering an inclusive workplace that values individual strengths and perspectives.
- Created a positive work environment by addressing employee concerns promptly and professionally.
- Completed human resource operational requirements by scheduling and assigning employees.
- Administered employee benefits programs and assisted with open enrollment.
Human Resources Associate/Clerk
United States Postal Service
08.1994 - 01.1997
- Handled sensitive information discreetly while maintaining confidentiality and trust amongst employees.
- Gathered personnel records from employees from each department.
- Coordinated and conducted new hire pre-interviews.
- Boosted HR efficiency by consolidating systems and creating user-friendly resources for employees and managers.
- Supported management in addressing employee concerns, facilitating open communication channels and fostering a positive work environment.
- Managed benefits administration, ensuring timely enrollment and accurate record-keeping for all employees.
- Researched payroll, COBRA, disability and FMLA issues.
- Implemented safety protocols within the workplace, contributing to lower accident rates and increased employee wellbeing.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Assisted with writing job postings and job descriptions for boards.
- Developed and implemented onboarding and orientation programs for new employees.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Assisted with onboarding of new employees.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
Associate of Arts - Business Information Technology Degree Program
Wayne County Community College
Detroit, MIMaster of Science - Human Services
Argosy University
Phoenix, AZ01-2019
Skills
- Onboarding coordination
- Collaborative teamwork
- Screening resumes
- Data-driven decision making
- Background checks
- Offer negotiation
- Interview scheduling
- Recruitment planning
- Cold calling
- Onboarding support
- Interviewing techniques
- Application screening
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Problem-solving abilities
- Excellent communication
- Decision-making
- Recruitment and hiring
- Training and development
Certification
(Course Certificates)
Office of Development and Grants Training
City of Detroit Hiring Manager Training
(Certificate of Achievement)
QR Codes: Safe Scanning
Timeline
Talent Acquisition Coordinator
City of Detroit
05.2023 - Current
Administrative Assistant IV
BAE Systems Aerospace Inc./Indotronix Staffing
12.2022 - 01.2023
Administrative Assistant
Lakeshore Legal Aid
04.2022 - 06.2022
Receptionist
Signature Properly Management
04.2021 - 03.2022
Administrative/Clerical/Data Entry Clerk
Triumph Church/Robert Half
10.2020 - 01.2021
Election Clerical Assistant
City of Detroit
07.2020 - 08.2020
Personal Caregiver
Abbore Healthcare Services
01.2006 - 08.2019
Research/Data Entry Specialist
Records Deposition Service, Inc.
03.1999 - 09.2002
Human Resource Representative
Motor City Casino
01.1999 - 07.2001
Human Resources Associate/Clerk
United States Postal Service
08.1994 - 01.1997
(Course Certificates)
Office of Development and Grants Training
City of Detroit Hiring Manager Training
(Certificate of Achievement)
QR Codes: Safe Scanning
Associate of Arts - Business Information Technology Degree Program
Wayne County Community College
Master of Science - Human Services
Argosy University
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