Myryah Fino
Grand Junction,CO
Summary
Dynamic and results-oriented professional with extensive experience in home health care and administrative support, notably with Pasco/SW. Excelled in problem-solving and critical thinking, significantly improving patient care and operational efficiency. Proficient in Microsoft Office Suite and adept at customer relations, consistently enhancing client satisfaction and team productivity.
Overview
3
3
years of professional experience
Work History
Home Health Caregiver
Pasco/SW
08.2024 - Current
- Provided mobility assistance such as walking and regular exercising.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Maintained detailed records of patient progress and changes in health status, facilitating effective communication among healthcare providers.
- Trained new staff members on best practices for home health care.
Office Assistant/Receptionist
MosquitoSquad
03.2023 - 08.2024
- Reviewed files, records and other documents to obtain information to respond to requests.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Assisted with onboarding of new employees.
- Coordinated and scheduled meetings and appointments.
- Compiled and analyzed data to produce reports.
- Input data into spreadsheets and databases.
- Edited and proofread documents for accuracy and completeness.
- Monitored and tracked budgets and expenses.
Assistant Store Manager
Icings
03.2022 - 08.2023
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Assisted in recruiting, hiring and training of team members.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Education
Associate of Arts - Social Work
Colorado Mesa University
Grand Junction, CO05.2021
High School Diploma -
Montrose High School
Montrose, CO05.2018
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Problem Resolution
- Call center experience
- Computer Proficiency
- Money handling abilities
- Microsoft Excel
- Complaint Handling
- Payment Processing
- Client Relations
- Microsoft Outlook
- Scheduling
- Follow-up skills
- Call Management
- Paperwork Processing
- Microsoft PowerPoint
- Microsoft Office Suite
- Administrative Support
- Clerical Support
Timeline
Home Health Caregiver
Pasco/SW
08.2024 - Current
Office Assistant/Receptionist
MosquitoSquad
03.2023 - 08.2024
Assistant Store Manager
Icings
03.2022 - 08.2023
Associate of Arts - Social Work
Colorado Mesa University
High School Diploma -
Montrose High School
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