Myshekeyla Tucker
Columbus,OH
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Speedway Gas Station
01.2024 - 01.2025
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed and motivated employees to be productive and engaged in work.
Customer Service Help Desk Representative
Giant Eagle
11.2023 - 11.2024
- Helping customer providing great customer service helping keep store clean
- Maintained service quality standards by monitoring and mentoring customer service staff.
- Set positive example for sportsmanship, attitude, customer service and professionalism.
- Strengthened communication skills through regular interactions with others.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Assistant Manager
Certified Oil
03.2021 - 09.2022
- Trained new retail team members in customer service and company policies.
- Informed customers of promotions and special offers to increase sales.
- Delivered world-class customer service to internal and external customers.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
High school diploma -
Linden-Mckinley High School
Columbus, OH06.2009
Skills
- Problem solving
- Organizational skills
- Computer skills
- Sales
- Communication skills
- Time management
- Customer service and support
- Collaborative Teamwork
- Cross-Departmental Teamwork
- Team motivation
- Money handling
- Adaptability and flexibility
- Problem-solving
- Sales growth
Certification
Driver's License
Languages
English
Full Professional
Timeline
Assistant Manager
Speedway Gas Station
01.2024 - 01.2025
Customer Service Help Desk Representative
Giant Eagle
11.2023 - 11.2024
Assistant Manager
Certified Oil
03.2021 - 09.2022
High school diploma -
Linden-Mckinley High School