Myshia Johnson
Patient Service Supervisor
Shreveport,LA
Summary
Qualified food service professional bringing 15 years of experience in the field. Focused on providing exceptional customer service and maintaining food safety.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Food Service Supervisor
Abm
Shreveport, LA
10.2019 - Current
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Ordered new supplies and food to maintain service levels.
- Established and managed team schedules and shift assignments.
- Integrated service and team management strategies to boost business profits.
- Oversaw training of more 100 team members.
Patient Service Supervisor
Aramark
Shreveport, LA
02.2016 - 03.2019
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Food Service Team Member
Sodexo
Shreveport , LA
09.2013 - 03.2016
- Received orders from customers and input into order management system.
- Prepared food orders to support waitstaff and other team members.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Circulated kitchen area to receive work assignments and identify support tasks.
Food Service Worker
Christus Health
Shreveport, LA
07.2008 - 09.2013
- Made food according to standard recipes with requested changes for customer satisfaction.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Created appealing food arrangements for party trays and specialized orders.
- Observed customer purchases in line and differentiated between standard portions.
Education
High School Diploma -
Fair Park High School
Shreveport La 08.1996 - 05.2000
Skills
Kitchen staff coordination
Hiring standards
Production records
Quality assurance understanding
Staff supervision
Schedule Management
Portion control
Timeline
Food Service Supervisor
Abm
10.2019 - Current
Patient Service Supervisor
Aramark
02.2016 - 03.2019
Food Service Team Member
Sodexo
09.2013 - 03.2016
Food Service Worker
Christus Health
07.2008 - 09.2013
High School Diploma -
Fair Park High School
08.1996 - 05.2000