Energetic front-of-house team member known for exceptional customer service and multitasking skills. Experienced in training staff and managing reservations, driving guest satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Front of House Staff Member
Clyde’s Gastropub
Colorado Springs, CO
09.2024 - Current
Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
Managed reservations and seating arrangements, optimizing table turnover and minimizing wait times.
Trained new staff on operational procedures and service standards, fostering a collaborative team environment.
Barista
Starbucks
Aurora, CO
11.2023 - 08.2024
Prepared high-quality beverages according to standardized recipes.
Delivered exceptional customer service in fast-paced environment.
Maintained cleanliness and organization of workstations and equipment.
Operated espresso machines and other coffee brewing equipment efficiently.
Team Lead
Panera Bread
Aurora, CO
08.2021 - 08.2022
Supervised team operations to ensure efficient service and customer satisfaction.
Trained new staff on food preparation and safety protocols.
Managed inventory to optimize stock levels and minimize waste.
Assisted in scheduling shifts to enhance coverage during peak hours.