Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Mysteen Scheid

Oxnard

Summary

Strategic HR and People Operations professional with 20+ years of experience in building high-performing teams, succession planning, and talent development across retail and technology sectors. Known for coaching leaders, driving change, and creating bench strength to meet organizational goals. Proven track record in employee relations, performance management, and manager enablement within fast-paced, scaling environments. Passionate about translating business needs into people strategies that drive engagement, retention, and measurable results.

Overview

19
19
years of professional experience

Work History

HR Generalist

VSolvit, LLC
05.2022 - Current
  • Serve as a trusted partner to managers and senior leaders, advising on performance management, employee relations, and talent development for a workforce of 400+.
  • Manage the entire employee lifecycle, including onboarding, offboarding, employee relations, and benefits.
  • Drove a cross-functional initiative with C-suite leaders to launch an AI-enabled recruiting pipeline, enhancing efficiency and success in sourcing executive candidates
  • Conduct investigations, manage compliance audits, and coach leaders on feedback delivery and conflict resolution.
  • Design and lead quarterly "HR Presents" events to enhance company-wide understanding of HR and People topics; customize sessions to address evolving organizational needs.
  • Designed and implemented a company-wide employee recognition and rewards program, boosting engagement and retention.
  • Administer and maintain HRIS platforms as the subject matter expert (SME) for ADP; perform regular data analysis for strategic insights and reporting.
  • Plan and execute annual company-wide events that foster engagement and align with company culture and values.
  • Ensure accurate and secure records management, adhering to regulatory compliance standards.

Store Manager

Barnes and Noble
06.2015 - 05.2022
  • Led a $7.5M operation, building and mentoring bench talent for store leadership roles across the district, resulting in multiple internal promotions.
  • Piloted and executed company programs in collaboration with regional partners, providing feedback for organizational improvement.
  • Partnered with regional leaders on succession planning and performance calibration, improving team performance and reducing turnover.
  • Managed logistics, payroll, and P&L review; introduced institutional sales logistics protocols adopted regionally.
  • Guided teams through organizational change, including large-scale remodels and COVID operational shifts, maintaining engagement and productivity.

Store Manager

Michaels Arts and Crafts
04.2013 - 06.2015
  • Drove culture transformation during national rollout of the "Store of the Future" model, guiding teams through top-down organizational change.
  • Strategically managed staffing, scheduling, and seasonal initiatives to drive top-line sales, resulting in a volume category upgrade.
  • Reduced shrink percentage from 2.13% to 1.59% year-over-year.
  • Achieved over a 60% reduction in turnover by implementing targeted talent development initiatives and fostering a strong culture of team building.

General Manager

Cost Plus World Market
07.2011 - 04.2013
  • Managed all HR-related functions including hiring, training, employee development, and performance coaching.
  • Fostered a culture of accountability, reducing shrink from 2.59% to 1.29%.
  • Promoted and developed team leaders, increasing retention and reducing turnover while exceeding sales growth goals.

General Manager

Borders Books and Music
11.2006 - 06.2011
  • Championed talent development and internal promotions while reducing turnover from 200% to 90%.
  • Used sales analytics and P&L insights to implement performance strategies.
  • Increased community engagement through partnerships and events.
  • Led audit score improvements from 50 to 92 within one year.

Education

BS - Business Administration, Organizational Leadership

Southern New Hampshire University
11.2024

Bilingual Studies and Liberal Studies - Teaching and Learning

California State University, Channel Islands (CSUCI)

Skills

  • Strategic talent management
  • Succession Planning & Talent Reviews
  • Employee Relations & Investigations
  • HRIS management and data analytics
  • Engagement Programs & Retention Strategies
  • Change Management & Organizational Effectiveness
  • Compliance: Compliance & Regulatory Audits
  • Microsoft Excel: Advanced
  • Office Software: Microsoft Office Suite, Google Suite, Publisher, QuickBooks
  • Communication: Strong written and verbal communication

Languages

English: Native speaker
Spanish: Very good command

Timeline

HR Generalist

VSolvit, LLC
05.2022 - Current

Store Manager

Barnes and Noble
06.2015 - 05.2022

Store Manager

Michaels Arts and Crafts
04.2013 - 06.2015

General Manager

Cost Plus World Market
07.2011 - 04.2013

General Manager

Borders Books and Music
11.2006 - 06.2011

BS - Business Administration, Organizational Leadership

Southern New Hampshire University

Bilingual Studies and Liberal Studies - Teaching and Learning

California State University, Channel Islands (CSUCI)