Mystie Kiefer
Sales Management
MILWAUKEE,WI
Summary
Experienced non-medical Care Provider offering 2 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
18
18
years of professional experience
Work History
Personal Care Worker
Home Care Agency
Milwaukee, WI
10.2020 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients after surgery.
- Remained alert to problems or health issues of clients and competently responded.
- Provided safe mobility support to help patients move around personal and public spaces.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
District Training Store Manager
Banter By Piercing Pagoda (Division Of Signet)
Wauwatosa, WI
07.2006 - 09.2022
- Trained team members in successful strategies to meet operational and sales targets.
- Established succession planning by training and mentoring 20 associates into leadership positions regularly as well as weekly Virtual Training.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Examined incoming inventory, merchandised and prevented shrinkage.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Mentored new sales associates to contribute to store's positive culture.
- Researched issues to obtain appropriate answers to customer inquiries.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Recruited, hired and trained over 100 new team members in 17 years.
- Returned change and currency and processed debit and credit card payments with 100% accuracy rate.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Recruited, managed and motivated retail team to give every guest positive and memorable experiences.
- Propelled market share to surge ahead of competitors and earn #2 ranking in all banners.
- Led and developed management team of 12 in district.
Education
GED -
MATC
Milwaukee, WI2002
Skills
- Flexible and Adaptable
- Self-Motivated
- Multitasking Abilities
- Dependable and Responsible
- Team Building
- Decision-Making
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Written Communication
- PPE Compliance
- Organization and Time Management
- Attention to Detail
- Good Telephone Etiquette
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I believe you have to be willing to be misunderstood if you're going to innovate.
Jeff Bezos
Timeline
Personal Care Worker
Home Care Agency
10.2020 - Current
District Training Store Manager
Banter By Piercing Pagoda (Division Of Signet)
07.2006 - 09.2022
GED -
MATC
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