Meticulous and systematic Administrative Assistant with over 10 years experience. Skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Overview
15
15
years of professional experience
Work History
Child Nutrition Assistant
Syracuse Arts Academy
Syracuse, UT
05.2021 - 02.2022
Checked inventory levels and recorded supply usage on log sheets or in company software.
Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Administrative Assistant
Syracuse City
Syracuse, UT
01.2019 - 05.2021
First point of contact for customers and residents.
Utility Department Administrative Assistant
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Updated details in company database by keying in customer information from interactions.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Directed customer communication to appropriate department personnel.
Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
Supported office clerical functions using word processing and other software, email and office machines.
Complied with confidentiality regulations in handling customer information.
Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
Answered multi-line telephone system and routed calls to appropriate personnel.
Processed payments daily, verifying cards and giving change for cash payments.
Contacted customers about changes or updates in accounts and communicated potential problems.
Stay at Home Parent
Self-employed
Syracuse, UT
02.2013 - 01.2019
Instructed children in health and personal habits involving eating, resting and hygiene habits.
Made nutritious snacks and meals for 2 children.
Organized and planned age-appropriate reading, crafts and physical activities.
Assisted children with social, emotional and behavioral development.
Scheduling Coordinator/ Billing Clerk
Smith's Food and Drug, Inc
Layton, UT
07.2007 - 02.2013
Created and maintained order and delivery schedule for all warehouse product to be delivered to all stores in UT, NV, ID, WY, MT, & CA.
Completed inbound billing from outside carriers.
Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
Handled high-volume invoice processing with minimal supervision.
Coded invoices and other records to maintain organized and accurate records.
Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
Paid vendors and verified accounts and payment totals.
Assisted with month-end and year-end closings to support accounting system accuracy.
Education
High School Diploma -
Davis High School
Kaysville, UT
05.2002
Skills
Working collaboratively
Work ethic
Customer service
Microsoft
10-key proficiency
Sensitive material handling
Technologically savvy
Data entry documentation
Account balancing reconciliation
Excel spreadsheets
AR/AP
PC proficient
Appointment scheduling
Schedule management
Dedicated team player
Strong problem solver
Meticulous attention to detail
Multi-line phone systems
Professional and mature
Proofreading
Transcribing correspondence
Conflict resolution
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.