Summary
Overview
Work History
Education
Skills
Certification
Additional Information
References
Timeline
Generic

My Su Nguyen Thi

Euless,TX

Summary

Bilingual (English/Vietnamese) medical assisting student with experience of customer service, knowledge of medical terminology, fast learner, and ability to multitask in a fast-paced environment. Reliable, always willing to learn, challenge taker, good social skills, and work well with others. Motivated candidate skilled in providing exceptional customer service, accurately handling cash and credit transactions, and maintaining a neat and orderly checkout area. Committed to helping customers find what they need and providing a pleasant shopping experience. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Teacher

Primrose Schools
02.2024 - 10.2024
  • Supervised children during in-classroom activities and on playground.
  • Organized snack time and nap hours.
  • Assisted teacher by developing lesson plans to meet educational goals for each child.
  • Prepared for lessons by gathering educational materials and setting up equipment.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Encouraged children to interact with each other and participate in group activities.
  • Communicated with parents to inform about child's progress and classroom behavior.
  • Engaged and entertained children through recreational and educational activities.
  • Established positive relationships with students and families.
  • Assessed student progress and provided feedback on educational development.
  • Incorporated music, art and literature into curriculum.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Created safe and nurturing learning environment for preschoolers.

PHARMACY CASHIER

Walgreens
07.2019 - 12.2022
  • Greet customers and patients as they enter the pharmacy
  • Answer customer questions in person and on the phone, referring them to the pharmacist when necessary
  • Operate the cash register, process payments, and issue receipts
  • Balance the register at the end of each shift
  • Stock shelves and keep the pharmacy clean and organized
  • Receive and process prescription orders from customers and doctors
  • Prepare medications for dispensing by the pharmacist
  • Enter patient information into the computer system
  • Review insurance information to determine coverage for each prescription and contacting patients if they do not have insurance coverage for a particular medication
  • Packaging medications for patients before they are dispensed
  • Assisting customers with drop off or pick up
  • Pull expired or outdated medications from the shelves
  • Help customers with over-the-counter selections
  • Follow all safety protocols.

DESIGNATED HITTER

Walgreens
08.2016 - 06.2019
  • Greets customers and resolves their issues so that they can have a great shopping experience
  • Provides fast, courteous, and efficient service to customers
  • Ensures that the counters and shelves are very clean and well merchandised; maintains records and takes inventory
  • Performs duties assigned by the staff pharmacist, pharmacy manager, and the store manager, such as entering patient and drug information using pharmacy systems, filling prescriptions by retrieving, pouring and counting pharmaceutical drugs, ensuring that information is correctly entered, verifying that the medicine is correct, and looking out for possible interactions
  • Processes in an efficient and timely manner all manual claims for third party program prescription services, and also carries out other clerical functions assigned by the pharmacy manager
  • Helps out with the separation of food items (for example, raw foods from pre-cooked ones) and with the placement of products as specified by policies/procedures
  • Assists in the rotation of stock, using restock outs and the first in, first out method for consumable items
  • Provides good customer service in photo areas such as poster print and creative machine, digital passport photo service, sale of promotional photo products
  • Ensures a neat, clean orderly store condition and appearance, thus aiding with interior and exterior maintenance
  • Maintains healthy and respectful relationships with the coworkers and complies with all policies and procedures of the company.

CASHIER

McDonald
06.2013 - 12.2014
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Maintained cleanliness of the checkout area by cleaning counters, shelves, and windows
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Built and maintained positive working relationships with co-workers
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner
  • Provided excellent customer service by greeting customers and offering assistance
  • Developed strong customer service skills by providing efficient and accurate service
  • Accurately processed customer payments using cash, credit cards, and checks
  • Provided efficient and courteous service to customers
  • Counted and balanced cash drawer at the beginning and end of each shift
  • Greeted and informed customers of products, fostering positive store experiences
  • Processed customer orders and ensured the accuracy of their purchases
  • Enforced store safety and cleanliness standards, reducing hazards
  • Followed safety standards for handling hazardous materials such as chemicals or cleaning products.

Education

MEDICAL ASSISTANT CERTIFICATE -

JobTrain
Menlo Park, California
04.2020

HIGH SCHOOL DIPLOMA -

San Leandro High School
San Leandro, California
01-2014

Skills

  • HIPAA Regulations
  • Cash Register Operation
  • Managing Prescription Refills
  • Adaptable and Flexible
  • Patient Care
  • High-Volume Environments
  • Process Transactions
  • Retail Pharmacy Procedures
  • Curriculum Implementation
  • Classroom Instruction
  • Classroom Management
  • Student assessment
  • Interactive teaching and learning

Certification

  • BLS/CPR, 02/2024
  • Medical Assistant: Certificate of Achievement, 12/2020

Additional Information

Medical Assistant, Adhered to strict HIPAA and OSHA guidelines, Trained to wrap surgical instruments for sterilization using the autoclave, Trained on proper phone etiquette and how to formally greet patients, Taking and recording accurate vital signs and obtaining the patient's medical history, Trained in blood draws and doing ECG, Ability to collect specimens for testing urinalysis and pregnancy tests, Knowledge of procedures and exams assistance including how to give injections: Intradermal, Intramuscular, and Subcutaneous, Trained to use the Medisoft program to schedule and cancel appointments, verify insurance, create new patient entries, and enter transactions

References

References available upon request

Timeline

Teacher

Primrose Schools
02.2024 - 10.2024

PHARMACY CASHIER

Walgreens
07.2019 - 12.2022

DESIGNATED HITTER

Walgreens
08.2016 - 06.2019

CASHIER

McDonald
06.2013 - 12.2014

MEDICAL ASSISTANT CERTIFICATE -

JobTrain

HIGH SCHOOL DIPLOMA -

San Leandro High School

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