Mytawaii Benton

• Medical coder and Biling Insurances / Administrative Professional
• 8 years of expertise acting from diverse backgrounds to ensure satisfaction. Dedicated and hard worker professional. Ability to multitask and complete project assignments. Continually abiding by all policies and guidelines to uphold compliances. Immense ability to communicate information and ideas in speaking so others understand. Expertise includes managed enterprise-wide managed and proof-reading documents on multiple projects simultaneously by assigning tasks, tracking Deliverables milestones deployment dates creating RACI, monitoring the health of project timelines. Engage with the governance team to adhere to cybersecurity standards. Experience with state government procurement and administrative procedure, Experience with working for Government Health and Human services eligibility systems, Programs such as OMNI and Amazon Connect, Centene Corporation ( Central Point Knowledge Expertise working in an enterprise outsourced environment.

• Medical coder and Billing Insurances / Administrative Professional:
• 7 years of experience working in a medical billing office / or remote environment. Front end & back end Medical Billing and working with Insurance claims Excellent knowledge of medical and billing terminology. Expertise includes transcribing medical reports, using medical necessity , understanding all steps in the revenue cycle for, knowledge of different systems used in Health Information Technician, such as Advanced MD billing system experience, recording records and electronic claims submissions along with using cyber security knowledge. Detailed oriented and well organized. Performed as Phase Gate reviews for projects census in the Information Security programs to ensure continuous improvements in SDLC adoption rates and adherence to SOX, PCI, and HIPAA policies. Using therapeutic communication with those of other cultures to promote effective communication with those of other cultures.
• Explain barriers to communicating with those of other cultures.
• Summarize how culture and religion can impact communication and attitudes toward healthcare.
• Scribe ways to promote effective communication with those of other cultures.

Personable Health Information Technology offering 5 years of experience resolving account and services concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Knowledgeable and dedicated customer service professional with extensive experience in PMP industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Project Management] position. Ready to help team achieve company goals.

• IT Project Management Certificate, Georgia Technical College, Atlanta, GA, 2016
• Dean's List, Georgia Tech Institute Technical College, Atlanta, GA, 3.5 GPA
• Medical Billing and Administrative Certificate, Everest Institute, Atlanta, GA, 2008
• Everest Institute Honoree 2 Consecutive years, Everest Institute, Atlanta, GA, 3.8 GPA
• Clark Atlanta University Excellence in Community Outreach Project Award, Clark Atlanta University, Atlanta, GA
• Motivational Speaker for Young Adults Center (Founder)
• Ultimate Medical Academy, currently enrolled - Medical Billing and Coding Associate Degree program, Ultimate Medical Academy, 2022- Oct 2023
• Honor Roll Recipient, Ultimate Medical Academy, April 2023

• PMP , [ Mytawaii Novelty - [Nov 2020]

My Linked , is current & up to date .