Client-oriented Support Executive experienced in solving and diagnosing customer questions and queries. Reports frequent and consistent problems and follows up with other departments to ensure resolution. Delivers comprehensive reports to assess customer satisfaction with products and services. Using programming technologies such as Java, MySQL and .Net to develop code. Disciplined and reliable professional with excellent critical thinking skills and problem-solving abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Software Engineer Trainee
Cognizant Technology Solutions, CTS
, Hyderabad, Telangana
06.2022 - 07.2023
Developed code for software applications using C sharp and python programming languages.
Analyzed user requirements to design and develop new features in existing software applications.
Resolved technical issues related to software programs by debugging, troubleshooting, and testing code.
Participated in daily stand-up meetings to discuss progress on assigned tasks.
Created detailed documentation regarding the development process of a project.
Collaborated with other members of the engineering team to review code and suggest improvements.
Designed databases using SQL queries for efficient data storage and retrieval.
Performed system integration testing to identify defects in newly developed or modified products.
Provided technical support to customers having difficulties with software applications.
Implemented Agile methodology throughout development life cycle for faster delivery of projects.
Generated reports from database tables using SQL queries.
Tackled development tasks based on system requirements and documented approaches.
Education
Masters - Computer Science
University of North Texas
Denton, TX
05-2025
Bachelor of Engineering - Computer Science
Gitam University
Visakhapatnam, Andhra Pradesh
05-2022
Skills
Web Technologies: HTML, CSS, JavaScript, XML
Programming Languages: C, C#, Python, Java,
Databases: MYSQL, RDBMS
Project Management: Microsoft Teams, SharePoint, Git