Mytreal Matthews
Santa Fe,NM
Summary
Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
7
7
years of professional experience
Work History
Warehouse Forklift Operator
Premier Distribution
Santa Fe, NM
05.2023 - Current
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Maneuvered forklift safely in congested and confined areas
- Unloaded materials and goods at designated locations for best project availability.
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
- Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
- Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Removed orders from storage, wrapped, and staged for shipments.
- Communicated with floor managers to determine merchandise placement.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Account Manager
Barber's Rent to Own
Pascagoula, MS
04.2022 - 10.2022
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Warehouse Order Selector
Associated Wholesale Grocers Inc.
Pearl River, LA
01.2019 - 03.2022
- Wrapped pallets in shrink wrap prior to loading.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Operated pallet jacks to safely transport goods from warehouse to shipping area.
- Knowledge of and ability to learn production and inventory control and planning methods.
- Knowledge of inventory management and control practices, including cycle counting and physical inventory management practices.
- Ability to learn manufacturing work control processes
- Ability to learn materials handling, inventory and/or warehouse operations.
- Experience working independently and in team environments responding to customer requests and providing responsive professional service
- Demonstrated experience with inventory management and control practices and utilizing cycle counting and physical inventory management practices.
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Kept tidy and organized warehouse to comply with cleanliness standards.
- Utilized warehouse management system to accurately track and update inventory records.
- Stored materials and supplies for accessibility and easy retrieval.
Painter/Machinist
VT Halter Marine
Pascagoula, MS
01.2017 - 12.2017
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Safely operated lifts, scaffolding, and ladders to complete large-scale jobs efficiently.
- Marking materials for cutting or shaping.
- Chose appropriate machines and loading materials.
- Adjusting feeds, maintaining temperatures, and identifying issues.
Education
High School Diploma -
Ocean Springs High School
Ocean Springs, MS05-2016
Skills
- Shipment Receiving
- Materials Handling
- Truck loading and unloading
- Equipment Maintenance
- Customer Experience
- Shipment Procedures
- Traffic Control
- Staging and Sorting
- Inventory Records
- Loading and Unloading
- Supply Chain and Inventory Management
- Stock Management
- Safety Awareness
- Order Pulling and Preparation
References
References available upon request.
Timeline
Warehouse Forklift Operator
Premier Distribution
05.2023 - Current
Account Manager
Barber's Rent to Own
04.2022 - 10.2022
Warehouse Order Selector
Associated Wholesale Grocers Inc.
01.2019 - 03.2022
Painter/Machinist
VT Halter Marine
01.2017 - 12.2017
High School Diploma -
Ocean Springs High School
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