Mytria Ash
Detroit,MI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills, Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. Successful at efficiently handling client inquiries, billing and administrative tasks. Also to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Billing Specialist
Implementing Care
04.2015 - 02.2023
- Verified accuracy of accounts payable payments, resulting in reduction in payment errors and check reissues.
- Reconciled accounts receivable to general ledger.
- Disbursed petty cash by recording entries and verifying documentation.
- Researched and resolved billing discrepancies to enable accurate billing.
- Collaborated with customers to resolve disputes.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Monitored customer accounts to identify and rectify billing issues.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Worked with multiple departments to check proper billing information.
- Processed vendor and supplier payments on weekly basis.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Maintained accurate records of customer payments.
- Utilized various software programs to process customer payments.
- Used data entry skills to accurately document and input statements.
- Generated accounts payable reports for management review to aid in financial and business decision making.
- Handled account payments and provided information regarding outstanding balances.
- Processed and verified invoices to secure accuracy of billing information.
Lead Medical Receptionist
Giffted Hands
03.2011 - 12.2014
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Supported office staff and operational requirements with administrative tasks.
- Checked patient insurance, demographic, and health history to keep information current.
- Completed patient referrals to other medical specialists.
- Maintained current and accurate medical records for patients.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Fielded concerns surrounding patients and care, liaising between physician, patient, and insurance company.
- Invoiced patients accurately in line with charging guidelines.
- Printed prescription requests and queries in compliance with practice protocol.
- Completed clerical duties and tasks for clinic administration.
- Transcribed phone messages and relayed to appropriate personnel.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution, and medical care.
Education
Bachelor of Arts - Business Administration
Argosy University
Honolulu, HI06.2011
Skills
- Monthly Billing Management
- Services Rendered Documentation
- Collections
- Claim Processing
- Data Imports
- Adding, Calculating and Billing Machines
- QuickBooks Expertise
- Desktop Publishing
- Verify Data
- Monthly Reconciliations
- Customer Engagement
- Electronic Health Records Systems
- Office Supplies and Inventory
- Health Information Policy and Procedure Development
- Client Rapport-Building
- Medical Billing and Collections
- Billing Dispute Resolution
- Charges and Rates Documentation
- Statement Itemization
- Benefits Verifications
- Information Updates
- Records Preparation
- System Updates
- Collection Practices
- Maintain Records
- Correct Errors
- Signature Verification
- Manual Processing
- Microsoft Office
- Work Coordination
- Account and Ledger Reconciliations
- Customer Contact
- Insurance Confirmation
- Mail Sorting and Correspondence
- Bank Machine Operation
- Review Documents
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Billing Specialist
Implementing Care
04.2015 - 02.2023
Lead Medical Receptionist
Giffted Hands
03.2011 - 12.2014
Bachelor of Arts - Business Administration
Argosy University
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