Myung June Kim
Santa Clara,CA
Summary
With a proven track record at SAN HO WON, I excel in team management and customer engagement, enhancing guest experiences and operational efficiency. Skilled in inventory control and staff scheduling, I foster positive environments, driving significant improvements in service quality and staff morale. My approach combines strategic organization with a focus on impactful achievements.
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
14
14
years of professional experience
Work History
Restaurant Manager
SAN HO WON
05.2023 - Current
- Managed a team of 15 staff and daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Managed staff schedules and maintained adequate coverage for all shifts.
Assistant Manager
CHUNGDAM
04.2022 - 04.2023
- Supervised approximately 25 staff members on day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Floor Manager
Seorai
06.2021 - 03.2022
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of 20 employees to maintain smooth-running operations of the floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
Server
CHUNGDAM
01.2018 - 05.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Harumi Sushi
01.2015 - 01.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Server
Joy Sushi
05.2011 - 01.2015
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
No Degree - Accounting
De Anza College
Cupertino, CAHigh School Diploma -
AMERICAN HIGH SCHOOL
FREMON, CA06-2011
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Organization and prioritization
- Complaint resolution
- Staff scheduling
- Reservation handling
- Pre-shift walk-through
- Stable work history
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
Restaurant Manager
SAN HO WON
05.2023 - Current
Assistant Manager
CHUNGDAM
04.2022 - 04.2023
Floor Manager
Seorai
06.2021 - 03.2022
Server
CHUNGDAM
01.2018 - 05.2021
Server
Harumi Sushi
01.2015 - 01.2018
Server
Joy Sushi
05.2011 - 01.2015
No Degree - Accounting
De Anza College
High School Diploma -
AMERICAN HIGH SCHOOL
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