Myung Ho Oh
Product Manager
Leonia,NJ
Summary
Technical Consultant with 8 years of experience working with Product Managers and IT Support Engineers/specialists. This includes executing strategic initiatives to define success for complex program dependencies, leveraging data to influence senior leadership, and setting foundations for cross-collaboration with multiple teams Proven ability to successfully demonstrate and teach new technical knowledge to end-users on all organizational levels Proven Ability to ensure high-quality support in an environment that values both computing procedures and standards Motivated and team-oriented worker – reliable, responsible, and capable to work on independently as well Motivated professional with extensive experience in product sales and distribution. Possesses unmatched leadership and strategy skills to maximize company revenue. Expertise in management, marketing strategies and merchandising.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Product Manager
Hanwha Techwin America
Teaneck , NJ
03.2020 - Current
- A USA-leading company, second in B2B Video Surveillance serving a full suite of product offerings in CCTV, recorders, VMS, and accessories
- Prioritized roadmap in order to achieve product goals and metrics.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Member of the Product Management team in charge of the product life cycle from introduction to EOL and launching comprehensive product activities transacting $180M in the total annual budget
- Managed and released products such as Public View Monitor, explosion-proof, corner, custom painting camera, and accessories by analyzing cost/pricing, forecast, competitive analysis, 3rd party vendor management, and training to result in increasing more variety of users by 5% of the total user
- Reduce product troubleshoots by 30 % to coordinate the release of products and assets (CAD drawing, A&E specifications, manual, etc.) with the product management and planning teams
- Consult as a technical expert on product ownership to marketing via managed team and key stakeholders, such as external end-user, integrators, and technical customers to improve product development practices driving productivity, product quality, resource management, Agile development, and time estimates
Product Engineer
Hanwha Techwin America
Teaneck, NJ
01.2019 - 03.2020
- Oversaw the SKU management to create new and managed SKUs in our ERP system (SAP) and managed the UPC
- Tested completed projects for functionality and implemented changes to production methods to rectify issues in final products.
- Drove continuous improvement culture in engineering to provide clear product design standards, improve manufacturability through enhanced documentation and reduce engineering cycle time.
- Conduct market research, drive the product planning process, and find practical solutions by working closely with field teams, channel partners, and end-users to define and prioritize requirements and specifications
- Execute product testing and evaluation and provide detailed feedback to the internal PM team, and overseas HQ product planning team
- Prepare presentations and conduct regularly scheduled product training (web seminar, in-classroom) to internal/external audiences as required
- Send monthly product updates like new product announcements, and issue resolutions to internal/external audiences
- Assist marketing team with logistics, product list, and elevation for major industry trade shows.
Senior IT Operations/Supports (Promoted)
Hanwha Techwin America
Teaneck, NJ
01.2018 - 01.2019
IT Operations/Supports
Hanwha Techwin America
Teaneck, NJ
10.2015 - 01.2018
- Provided effective on-site and remote support for executives and VIPs at Hanwha Techwin America HQ while minimizing downtime and disruption
- Provided backup and assistance for administration of physical and virtual server infrastructure and storage area networks.
- Provided second-level support of desktop operating systems, software, and user applications, including upgrades, installations, and repairs for laptops, printers, mobile phones, and other peripheral devices
- Supported executive meetings in the areas of planning, preparation, and call initiation and provided immediate support for any issues in Video/Audio conferencing system
- Consulted with executives and their admins to evaluate and provide hardware and software recommendations to meet business needs
- Technical background in networking, routers, switches, LAN/WAN infrastructure, and related connectivity areas for the large corporate environment
- Responsible for imaging and deploying laptops for the new employees in coordination with the Human Resources Department as well as creating and maintaining technical documentation
- Coached and mentored to assist new team members to provide quality customer service and served as a help desk lead in the absence of a tier leader
- Coordinated and Managed relocation project 2016-2017 (3M project): Successfully coordinated the location moves of the IT assets with a designated vendor/representative to ensure moves and reconfiguration get done on time
Education
Bachelor of Science - Industrial Engineering
New Jersey Institute of Technology
01.2011 - 05.2015
Skills
Area of Expertiseundefined
Timeline
Product Manager
Hanwha Techwin America
03.2020 - Current
Product Engineer
Hanwha Techwin America
01.2019 - 03.2020
Senior IT Operations/Supports (Promoted)
Hanwha Techwin America
01.2018 - 01.2019
IT Operations/Supports
Hanwha Techwin America
10.2015 - 01.2018
Bachelor of Science - Industrial Engineering
New Jersey Institute of Technology
01.2011 - 05.2015
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