Mohammad Zabidul Haque
Queens,NY
Summary
Experienced professional with 12 years in banking and perfume industries, demonstrating strong leadership and a track record of success in team management and branch setup. Seeking new challenges to contribute expertise to a dynamic organization.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Manager
TRX Solutions Inc.
01.2022 - Current
- Manage and supervise day-to-day operational activities to ensure efficiency and smooth workflow
- Prepare, review, and distribute payroll and paychecks, ensuring accurate and timely financial transactions
- Assist senior management in making informed purchasing decisions through effective communication and support
- Research and propose policy changes to enhance operational effectiveness and streamline processes
- Correspond with customers, including high-profile clients such as Amazon USA and Amazon Canada, addressing inquiries promptly and resolving issues with a customer-centric approach
- Analyze and effectively dispute chargebacks claimed by customers, including major clients like Amazon, ensuring appropriate and timely responses
- Schedule and coordinate meetings and events, optimizing team collaboration and organizational efficiency
- Monitor inventory levels and process wholesale supply orders for clients such as Amazon, eBay, and other wholesale suppliers
- Maintain a secure and confidential database of employee records, encompassing personal information, employment history, performance reviews, and benefits details.
Office Associate
Universal Perfumes & Cosmetics Inc.
02.2019 - 12.2021
- Assist management in purchasing decisions and communications
- Manage payroll, customer correspondence, and event scheduling
- Research and suggest operational policy changes
- Handle inventory monitoring and process wholesale orders
- Collaborate with software team for system upgrades.
First Assistant Vice President
Southeast Bank Limited
07.2008 - 01.2019
- Prepare credit proposals for both prospective and existing borrowers
- Provide guidance to borrowers and customers on banking transactions and credit facilities
- Conduct visits to clients' factories, warehouses, and offices
- Communicate with nonperforming clients to facilitate repayment of overdue loan amounts
- Maintain ongoing relationships with clients as part of the loan monitoring process.
Education
MBA - International Business
University of Dhaka
Bangladesh03.2014
Bachelor of Science - Physics
Shah Jalal University of Science And Technology
Bangladesh06.2003
Skills
- Office Administration
- Analytical skills
- Process Improvement
- Problem-solving skills
- Staff Management
- Adaptability to technological changes
- Negotiation skills
- Strategic Thinking
- Understanding of software systems
- Organizational skills
- Customer service skills
Special Assignment
Successfully set up and launched a new branch of Southeast Bank Limited in Mutagacha, Mymensingh, Bangladesh.
additional information
· Language Proficiency: English, Bangla, Basic Hindi
· Technical Skills: MS Word, MS Excel, MS PowerPoint, Jira
· Database: MySQL (Basic), FileMaker (Basic Concept)
· Computer Languages: Java (Basic), HTML (Basic)
· OS: Windows, Mac
education training
- Master of Business Administration, International Business, Dhaka University, 2014,
- Bachelor of Science, Physics, Shah Jalal University of Science & Technology, 2003-04,
Certification
- Course on “Credit Appraisal and Management“ Organized by Bangladesh Bank September 2013.
- Course on Risk Grading by Bangladesh Bank Training Academy, September 09, 2009
Affiliations
- Traveling: A passion for exploring diverse cultures, fostering adaptability and a global perspective.
- Reading: An avid reader, cultivating continuous learning and a broadened knowledge base.
leadership and sports achievements
- Captain, University's Basketball Team.
- Player, Cricket, Basketball, and Handball Teams.
Timeline
Office Manager
TRX Solutions Inc.
01.2022 - Current
Office Associate
Universal Perfumes & Cosmetics Inc.
02.2019 - 12.2021
First Assistant Vice President
Southeast Bank Limited
07.2008 - 01.2019
MBA - International Business
University of Dhaka
Bachelor of Science - Physics
Shah Jalal University of Science And Technology
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