Naa Amanshia Nunoo
Pocatello,ID
Summary
Enterprising college graduate with hands-on experience performing clerical and laboratory work to advance research goals. Drives team success with expertise in data collection, review and specimen handling. Specializes in microbiology and molecular biology.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Idaho State University IPO- Mr Shawn Bascom
Pocatello, ID
10.2021 - 05.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to International students who had questions related to college applications, Social Security and Employment.
- Collected and entered data into appropriate website and databases.
- Assisted with handling and processing of valuable documents such as Transcripts, Advanced placement tests and so on.
Research Assistant
Joshua B. Grinath
Pocatello, ID
05.2021 - 08.2021
- Worked collaboratively in fast-paced laboratory environment.
- Performed statistical, qualitative and quantitative analysis.
- Attended seminars and symposiums to improve overall knowledge and understanding.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Surveyed plants and collected soil samples for processing in laboratory.
- Completed project 5 days earlier than predicted.
Private Tutor
Private Individuals
Accra , Greater Accra Region
06.2016 - 01.2017
- Created assessments to test student regularly on their conceptual understanding of topics covered(Biology ).
- Built relationships with parents by communicating student academic and personal growth.
- Developed and executed daily lesson plans to engage and challenge student understanding and involvement.
- Designed interactive activities to actively engage students.
- Created environment that encouraged students to seek help from outside of class hours.
- 88% of students tutored performed significantly better in their final exams.
Education
Bachelor of Science - Biology
Idaho State University
Pocatello, ID05.2022
Skills
Hard skills
- Research and Analysis
- Data Collection and Entry
- DNA Sequencing and PCR
- R and Minitab
- Statistical analysis
- Cell Culture
- Proficiency in MS word and Excel
- Time management
- Flexible and Adaptable
- Effective communication and team player
- Detail-oriented
- Critical and Analytical thinking
Accomplishments
- Made Dean's list several times.
Timeline
Customer Service Representative
Idaho State University IPO- Mr Shawn Bascom
10.2021 - 05.2022
Research Assistant
Joshua B. Grinath
05.2021 - 08.2021
Private Tutor
Private Individuals
06.2016 - 01.2017
Bachelor of Science - Biology
Idaho State University
Similar Profiles
Zion McCulloughZion McCullough
Technician at Idaho State University ITTechnician at Idaho State University IT
Rylee LewisRylee Lewis
Social Media Manager at Idaho State UniversitySocial Media Manager at Idaho State University
Kiprop KibetKiprop Kibet
Mathematics Instructor/Graduate Assistant/tutor at Idaho State UniversityMathematics Instructor/Graduate Assistant/tutor at Idaho State University
Kaitlyn RizoKaitlyn Rizo
JV Softball Coach at Highland High SchoolJV Softball Coach at Highland High School
Chris GarmendiaChris Garmendia
Owner/Operator at Chris Garmendia ConstructionOwner/Operator at Chris Garmendia Construction