Naa Amanshia Nunoo
Pocatello,ID
Summary
Enterprising college graduate with hands-on experience performing clerical and laboratory work to advance research goals. Drives team success with expertise in data collection, review and specimen handling. Specializes in microbiology and molecular biology.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Idaho State University IPO- Mr Shawn Bascom
Pocatello, ID
10.2021 - 05.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to International students who had questions related to college applications, Social Security and Employment.
- Collected and entered data into appropriate website and databases.
- Assisted with handling and processing of valuable documents such as Transcripts, Advanced placement tests and so on.
Research Assistant
Joshua B. Grinath
Pocatello, ID
05.2021 - 08.2021
- Worked collaboratively in fast-paced laboratory environment.
- Performed statistical, qualitative and quantitative analysis.
- Attended seminars and symposiums to improve overall knowledge and understanding.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Surveyed plants and collected soil samples for processing in laboratory.
- Completed project 5 days earlier than predicted.
Private Tutor
Private Individuals
Accra , Greater Accra Region
06.2016 - 01.2017
- Created assessments to test student regularly on their conceptual understanding of topics covered(Biology ).
- Built relationships with parents by communicating student academic and personal growth.
- Developed and executed daily lesson plans to engage and challenge student understanding and involvement.
- Designed interactive activities to actively engage students.
- Created environment that encouraged students to seek help from outside of class hours.
- 88% of students tutored performed significantly better in their final exams.
Education
Bachelor of Science - Biology
Idaho State University
Pocatello, ID05.2022
Skills
Hard skills
- Research and Analysis
- Data Collection and Entry
- DNA Sequencing and PCR
- R and Minitab
- Statistical analysis
- Cell Culture
- Proficiency in MS word and Excel
- Time management
- Flexible and Adaptable
- Effective communication and team player
- Detail-oriented
- Critical and Analytical thinking
Accomplishments
- Made Dean's list several times.
Timeline
Customer Service Representative
Idaho State University IPO- Mr Shawn Bascom
10.2021 - 05.2022
Research Assistant
Joshua B. Grinath
05.2021 - 08.2021
Private Tutor
Private Individuals
06.2016 - 01.2017
Bachelor of Science - Biology
Idaho State University
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