Naajia Villa
New York,NY
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Visitor Experience Host and Bartender
ARTECHOUSE
06.2022 - Current
- Overseeing daily bar operations
- Generating, at minimum, $2000 in bar and gallery sales per week
- Enhancing guest experience by sharing pertinent information regarding each installation
- Training individuals in both visitor experience host and bar positions resulting in a more knowledgeable and efficient workforce.
- Maintaining up-to-date knowledge of curated menu items and daily specials to accurately respond to visitor inquiries.
- Handling high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts
Film Producer
The Art Effect
04.2018 - Current
- Host of Reel Exposure International Film Festival since 2019
- Setting up and disassembling camera and sound equipment
- Creating content videos for clients
- Coordinating video schedules with more than 15 performers and crew members at a time.
- Collaborating with screenwriters to refine scripts, enhancing plot lines and character development for a more engaging audience experience.
Compliance Coordinator
Wavecrest Management
08.2019 - 08.2022
- Drafted and sent leasing, certification, and recertification notices
- Collected and processed income and recertification data on an annual, semi-annual, and monthly basis
- Managed, at minimum, 50 incoming calls, emails and faxes per day from residents.
- Assisted in the successful completion of external audits through diligent preparation and organization of required documentation.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Trained new team members on recertification and filing processes, resulting in a more knowledgeable and efficient workforce.
- Maintained accurate records of all leasing and recertification documents, rent payments, and tenant information for easy retrieval when needed.
- Supported property management, recertification, and leasing teams in daily operations, ensuring smooth workflow and optimal efficiency.
Skills
- Proficient in Microsoft Outlook, Word, Excel, Google Docs, Power Point, Gmail, iOS, PC, and Certified Mailing Systems
- Knowledge in Tax Credit and Recertification of Low-income Housing
- Time Management
- Data Entry
- File Management
Timeline
Visitor Experience Host and Bartender
ARTECHOUSE
06.2022 - Current
Compliance Coordinator
Wavecrest Management
08.2019 - 08.2022
Film Producer
The Art Effect
04.2018 - Current
Business Administration And Management
Mercy College
Regents Diploma -
Franklin Delano Roosevelt HS
Education
Expected in June 2026
Business Administration and Management
Mercy College - Dobbs Ferry, NY
Regents Diploma
Franklin Delano Roosevelt HS - Hyde Park, NY
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