Naama Oron
Customer Success / Project Manager / Relationship Manager
Tenafly,NJ
Summary
Results-driven professional with over seven years of experience in Project Management, Customer Care, Onboarding, Training, Human Resources Administration, and Sales. Known for exceptional communication, administrative, and leadership skills, I bring passion, energy, and a proactive approach to every role. A quick learner and self-starter, I consistently exceed expectations by taking initiative beyond my core responsibilities. Recently, I have successfully consulted small startups in building and optimizing their CRM systems (Monday.com), Streamlining sales processes, and enhancing revenue generation. Committed to driving efficiency, growth, and seamless operations, I thrive in dynamic environments and excel in building strong relationships with customers and teams.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Project Manager
Pool Insurance Corporate
08.2021 - 02.2022
- Manage IT projects (waterfall) and lead company plannings (timeline, resources and budget)
- Lead IT department employers and all department resources
- Scheduled and coordinated meetings and appointments
- Updating and safe of confidential documents, maintain the security of office record and files
- Perform buying duties for all departments, including meeting with suppliers and preparing for contract negotiations
- Create new and improved working methods
- Project Management for large scale cross-department projects
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
Assistant to the Dean
The College of Management Academic Studies
01.2015 - 08.2021
- Scheduled and coordinated meeting and appointments
- Working with multiple departments, to achieve the best service for the students and lecturers
- Writing protocols, best practices and working procedures
- Manage visitors travel arrangement and well-being in Israel (from all around the world)
- Project Management for large scale cross-department projects
Customer Portfolio Manager & Director of the Lecturer's House
SABRES - ENTERPERNUERISHIP and REPRESENTATION
12.2011 - 12.2014
- Identify customer needs and customizing solutions to meet their business needs
- Initiating and establishing the 'Lecturer's House'
- Recruiting new lecturers and manage relationship with them
- Building an advertising program and marketing campaigns
Sales and Marketing Manager
Psagot Investment House
11.2010 - 12.2011
- Sales and marketing leader of financial and pension products - Working closely with all size Fintech customers
- Training and onboarding new representatives
- Lead conference management and represent the company
- Developing and improving the sales system with senior management
Assistant Manager
Padani Jewelers
04.2006 - 11.2010
- Leading sales and customer service
- Responsibility for training and training of new employees
- Concentration of the purchasing area includes ordering products for the store
- Dealing with the store customers during problems and complaints
Telemarketing Manager
MARKET WISE
04.2006 - 11.2006
- Establishment and management of telemarketing department
- Sorting reports and telephone
- Frontal interviews
Education
Bachelor's degree - Government and Socials Sciences
The Academic College of Tel-Aviv, Yaffo
Tel Aviv Israel 01.2003 - 01.2006
ECM - eCommerce Manager - undefined
DIGITA-IL
Diploma - Human Resources Management
TAFNIT, MANAGEMENT SCHOOL
01.2007 - 01.2008
Skills
* Customer Success
* Training
* Project Management
* Sales
Websites
Timeline
Project Manager
Pool Insurance Corporate
08.2021 - 02.2022
Assistant to the Dean
The College of Management Academic Studies
01.2015 - 08.2021
Customer Portfolio Manager & Director of the Lecturer's House
SABRES - ENTERPERNUERISHIP and REPRESENTATION
12.2011 - 12.2014
Sales and Marketing Manager
Psagot Investment House
11.2010 - 12.2011
Diploma - Human Resources Management
TAFNIT, MANAGEMENT SCHOOL
01.2007 - 01.2008
Assistant Manager
Padani Jewelers
04.2006 - 11.2010
Telemarketing Manager
MARKET WISE
04.2006 - 11.2006
Bachelor's degree - Government and Socials Sciences
The Academic College of Tel-Aviv, Yaffo
01.2003 - 01.2006
ECM - eCommerce Manager - undefined
DIGITA-IL
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