Na'Asia Hardwick
Kennesaw,GA
Summary
Dedicated college student pursuing a bachelor's degree in nursing with a strong passion for healthcare and a dedicated and detail-oriented Phlebotomy Technician seeking an entry-level position to leverage my skills in venipuncture and specimen collection to contribute to a healthcare team's success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Plasma Biological Services
Macon, Georgia
03.2023 - 06.2023
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
Receptionist
Caranet Health
Macon, Georgia
08.2022 - 02.2023
- Make and take outbound and inbound calls
- work with healthcare providers to assist with after-hour scheduling of appointments
- Answer inquires on claims
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Education
Sophomore - Pre-Nursing
Kennesaw State University
Phlebotomy Technician Program -
Empire Training Academy
Skills
- Great adaptability skills
- Venipuncture
- Specimen collection
- Blood handling and processing
- Patient care and communication
- Laboratory safety protocols
- Empathy and positivity
- Medical terminology skills
Certification
- Certified Phlebotomy Tech
- Basic Life Support certified
- CPR certified
Volunteer Experience
- Red Cross, Macon, Ga, 06/2023, Collaborated with a team to organize community health screenings and educational events. Assisted in disaster relief efforts, provided support to affected individuals.
- Phlebotomy Extern at Clinical Lab Services, Assisted in the efficient operation of the laboratory. Collaborated with lab personnel to ensure accurate specimen processing. Maintained a clean and organized work environment.
Affiliations
- Student Nurses Association Member
- American Red Cross Member
Timeline
Front Desk Receptionist
Plasma Biological Services
03.2023 - 06.2023
Receptionist
Caranet Health
08.2022 - 02.2023
Sophomore - Pre-Nursing
Kennesaw State University
Phlebotomy Technician Program -
Empire Training Academy
- Certified Phlebotomy Tech
- Basic Life Support certified
- CPR certified
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