Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Supervisor
Lane Co.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Supervized and managed multiple job sites and crews
Supervisor
West Coast Home Solutions
10.2020 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Achieved results by working with staff to meet established targets.
Maintained compliance with company policies, objectives, and communication goals.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Conducted routine inspections to check quality and compliance with established specifications.
Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Boosted team performance by developing customer service training materials and conducting service training.
Developed and implemented customer service policies to enhance satisfaction.
Solicited customer feedback to identify and improve on areas of weakness.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Evaluated staff performance and provided coaching to address inefficiencies.
Educated staff on organizational mission and goals to help employees achieve success.
Frequently inspected production area to verify proper equipment operation.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Evaluated customer needs and feedback to drive product and service improvements.
Conducted regular reviews of operations and identified areas for improvement.
Collected, arranged, and input information into database system.
Generated reports detailing findings and recommendations.
Helped meet changing demands by recommending improvements to business systems or procedures.
Developed effective improvement plans in alignment with goals and specifications.
Created and managed project plans, timelines and budgets.
Gathered, organized and input information into digital database.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Devised and implemented processes and procedures to streamline operations.
Supervisor
Sonoma Pacific LLC
09.2006 - 05.2009
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Supervized and managed multiple job sites and crews.
Education
High School Diploma -
Damascus Christian School
Damascus, OR
Skills
Productivity Performance
Heavy Duty Machinery
Radiation Protection
Punch Lists
Administration and Reporting
Dispatching Workers
Industrial Hygiene
Supervising Employees
Complex Problem-Solving
Team Assignments
Continuous Improvement Projects
Staff Discipline
Plan Projects
Scheduling and Coordinating
Policy Enforcement
Leadership
Driver Routing
Job Assignments
Job Bidding
Consulting Supervisors
Employee Presentations
Morale Improvements
Daily Transactions Review
Employee Performance Management
Company Relations
Performance Tracking and Evaluations
Project Management
Resolving Complaints
Commercial Property
Materials Take-Offs
Shift Coverage
Training and Development
Contract Management
Safe Work Methods
Priority Management
Additional Information
Founder and President of The 11th Hour Response Team. A nonprofit designed to help those in need.
Charity Volunteer & Mosque Volunteer at Green Lane Masjid & Community CentreCharity Volunteer & Mosque Volunteer at Green Lane Masjid & Community Centre