Nabiha Chehimi
Dearborn,MI
Summary
Dynamic bilingual professional with a proven track record in diverse roles, demonstrating exceptional organizational skills and effective communication. Adaptability and collaborative teamwork have been leveraged to enhance patient satisfaction and streamline operations. Committed to delivering outstanding patient care while optimizing operational efficiency.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Life Medical Center
Dearborn, MI
01.2024 - Current
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Verified insurance coverage for appointments and collected co-payments as required.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Routed laboratory or diagnostic results to appropriate staff.
- Informed patients of financial responsibilities prior to rendering services.
- Processed referrals for specialist care when requested by physicians or patients.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Straightened up waiting room to maintain neat and organized space.
- Efficiently process prior authorization requests for imaging and medication purposes.
- Ensured timely uploading of various imaging reports, covering X-ray, CT, and MRI scans.
- Explained physician-reviewed imaging outcomes to patients.
- Liaised with multiple locations for patient referrals and mutual cases.
- Coordinate with billing team regarding patient account queries.
- Maintained cleanliness by thoroughly disinfecting the facility.
- Replenished essential items consistently during operational hours.
- Coordinated all patient-related financial transactions systematically.
Substitute Teacher, K-12
EDU Staffing
01.2023 - 12.2023
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Documented daily classroom activities for review by primary teacher.
- Provided instruction for students in core subject areas.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised lunchroom and recess activities.
- Kept accurate and current attendance records, and assignment sheets, to maintain file compliance.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers, or other substitutes.
Medical Receptionist
Global Medical Services
Dearborn, MI
06.2023 - 11.2023
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Processed patient payments and scanned identification and insurance cards.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Answered a multi-line phone system, responding to inquiries from patients and other medical offices.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Collaborated with numerous pharmacies and clinics concerning joint patients.
- Executed follow-up phone calls.
- Kept the office space clean and organized throughout the day, while maintaining the patient lobby.
Medical Assistant
Metro Detroit Endocrinology Center
Dearborn, MI
01.2022 - 08.2022
- Restocked and organized exam rooms, ensuring readiness for medical procedures.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Gathered and documented essential health metrics.
- Handled clerical tasks including data entry, word processing, filing, and taking calls.
- Compiled detailed reports on patient vitals and health backgrounds.
- Completed clinical procedures and gathered patient data for interpretation by the physician.
- Tested and recorded blood glucose and A1c levels.
- Delivered various injections including vitamin B12, testosterone and for diabetes management.
- Managed faxing as well as document mailing processes.
Helping Hand
Family Business, Shawarma Island
Redford, MI
09.2019 - 11.2021
- Handled all cashier duties efficiently.
- Handled customer call interactions.
- Prepared food and beverages while maintaining friendly customer engagement.
- Organized resources required for upcoming tasks.
- Participated in dining room side work, such as refilling condiment bottles, preparing menus, and arranging silverware packages.
- Processed credit payments using card-processing systems.
- Utilized slow periods to replenish inventories.
Education
High School Diploma -
Fordson High School
Dearborn, MI06.2021
Bachelor of Science in Radiologic Technology - Radiology Technology
Wayne State University
trueHenry Ford College
trueSkills
- Collaborative Teamwork
- Punctual and reliable
- Adaptability and dependability
- Effective Communication Skills
- Detail-Oriented Organization
- Bilingual in English and Arabic
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Affiliations
Classroom Support Specialist | Woodworth Middle School
2019-2021
- Collaborated with teachers to provide academic support to students across multiple subjects.
- Assisted with classroom management, helping create an organized and productive learning environment.
- Engaged with students individually and in small groups, reinforcing lessons and providing additional instruction as needed.
- Graded assignments and entered student data, ensuring timely and accurate record-keeping.
- Managed classroom supplies and resources to ensure teachers had the necessary materials for effective lesson delivery.
Timeline
Medical Receptionist
Life Medical Center
01.2024 - Current
Medical Receptionist
Global Medical Services
06.2023 - 11.2023
Substitute Teacher, K-12
EDU Staffing
01.2023 - 12.2023
Medical Assistant
Metro Detroit Endocrinology Center
01.2022 - 08.2022
Helping Hand
Family Business, Shawarma Island
09.2019 - 11.2021
High School Diploma -
Fordson High School
Bachelor of Science in Radiologic Technology - Radiology Technology
Wayne State University
Henry Ford College
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