Nabil Abdulla
Kerman,CA
Summary
Driven and adaptable professional with a proven track record at Metro by T-Mobile, enhancing customer retention through exceptional communication and problem-solving skills. Demonstrated leadership in managing Shasta Market, optimizing resources, and fostering strong relationships. Excels in fast-paced environments, showcasing flexibility and self-motivation.
Overview
9
9
years of professional experience
Work History
El Primo's Market
Cook/Clerk
02.2023 - Current
- Currently stayed on industry advancements, attending relevant workshops and training sessions as needed.
- Presented menus and daily specials to seated guest while insuring napkins, lunches, and refreshments.
- Coordinated with the waitstaff, kitchen, and managers to ensure each guest was assigned and satisfied with their service.
- Swiftly and gently addressed any customer complaints or concerns when necessary.
Shasta Market
Manager/Clerk
01.2016 - 09.2024
- Established strong working relationships with colleagues as well as costumers.
- Developed customized markers, optimizing fabric utilization and minimizing costs.
- Extremely skilled with numbers due to working the cash register.
- Great communication skills / adaptive to any environment.
Increased Seller
Metro by T-Mobile
02.2023 - 11.2023
- Provided prompt customer support with professional, friendly, and patient attitude.
- Analytically resolved customer inquires and increased customer retention by implanting effective long term solutions.
- Received a 5-star customer satisfaction chat, and email communications.
- Listened, diagnosed and resolved technical issues guiding users through step-by-step solutions.
Education
High School Diploma -
Kerman High School
Kerman, CA06.2023
Skills
Communication
Leadership/Teamwork
Professional
Flexibility
Self-motvation
Adaptive
Languages
Arabic
Native or Bilingual
Spanish
Professional Working
English
Full Professional
Timeline
El Primo's Market
Cook/Clerk
02.2023 - Current
Increased Seller
Metro by T-Mobile
02.2023 - 11.2023
Shasta Market
Manager/Clerk
01.2016 - 09.2024
High School Diploma -
Kerman High School
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