Nabil Abdussalaam
Stow,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Data Analysis Intern
Fontus Blue: Client Success Team
01.2024 - Current
- Collaborated with scientists and engineers to rectify data inconsistencies and errors in water quality datasets
- Conducted data quality checks and cleaning procedures to ensure accuracy and reliability
- Utilized Excel and Python for comparative data analysis and statistical insights
- Documented data cleanup procedures and assisted in report visualization
- Actively collaborated with interdisciplinary teams to enhance data analysis skills.
Help Desk Technician
Ashland University Information Technology
Ashland, Ohio
11.2023 - 05.2024
- Answered questions and provided assistance to clients through researching, troubleshooting, and guiding them through necessary technical support steps to solve issues
- Actively maintained workstation and LAN performance
- Prioritized friendliness and helpfulness in all interactions, placing an emphasis on timely service and clear communication.
Supply Chain Associate
Fastenal Company
Mansfield, Ohio
07.2023 - 02.2024
- Managed inventory through order placement and fulfillment, receiving and shipping, and coordinating deliveries
- Maintained relationships with other businesses through business-to-business sales and deliveries
- Responded to customer needs through quality customer service and business optimization efforts
- Participated in sourcing and estimating/quoting product.
Delivery Driver and Ice Packer
Home City Ice
Ashland, Ohio
06.2021 - 08.2022
- Provided excellent customer service during the delivery process, positively representing the brand in the field
- Strengthened business-to-business relationships through deliveries to partners at gas stations, stores, and other establishments
- Optimized packing of vehicles to ensure efficiency, and gained skills using the pallet jack
- Improved ice machines through maintenance to ensure productivity.
Sales Associate
The North Face
Sunbury, Ohio
09.2019 - 04.2020
- Created positive customer relationships through solving problems, providing recommendations, and prioritizing efficient yet empathetic service
- Analyzed and strategized sales to meet daily sales metric goals during shifts
- Upheld brand image through attentive maintenance of the sales floor.
Education
Bachelor of Science - Business Analytics
Ashland University
12.2024
Skills
- Python Coding
- SQL
- IBM SPSS
- Microsoft
- R Coding
- Tableau
- Salesforce
- Customer Service
- Project Management
- Cloud Computing
- Database Management
- Excel Functions
- Statistical Data Analysis
- Technical Support
Certification
- Accounting Fundamentals (Apr, 2024)
- Excel Fundamentals - Formulas for Finance (Apr, 2024)
- Fundamentals of Data Analysis in Excel (Apr, 2024)
- Reading Financial Statements (Apr, 2024)
Timeline
Data Analysis Intern
Fontus Blue: Client Success Team
01.2024 - Current
Help Desk Technician
Ashland University Information Technology
11.2023 - 05.2024
Supply Chain Associate
Fastenal Company
07.2023 - 02.2024
Delivery Driver and Ice Packer
Home City Ice
06.2021 - 08.2022
Sales Associate
The North Face
09.2019 - 04.2020
Bachelor of Science - Business Analytics
Ashland University
- Accounting Fundamentals (Apr, 2024)
- Excel Fundamentals - Formulas for Finance (Apr, 2024)
- Fundamentals of Data Analysis in Excel (Apr, 2024)
- Reading Financial Statements (Apr, 2024)
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