Nabil Ahmed
Phoenix,USA
Summary
- Senior Executive Human Resources Apria Healthcare Jun 2015 - Present Design compensation and benefits packages Implement performance review procedures (e.g. quarterly/annual and 360 evaluations) Develop fair HR policies and ensure employees understand and comply with them Implement effective sourcing, screening and interviewing techniques Assess training needs and coordinate learning and development initiatives for all employees Monitor HR department’s budget Act as the point of contact regarding labor legislation issues Manage employees’ grievances Create and run referral bonus programs Review current HR technology and recommend more effective software (including HRIS and ATS) Trainer - Inflight Services American Airlines Jun 2013 - Dec 2015 USA Senior Manager - Human Resources Kia Motors Corporation Nov 2009 - Feb 2013 Egypt Responsible of guiding and managing the overall provision of Human Resources services, policies and programs for the entire group. Successfully developed and documented all programs and policies in the areas of training, compensation structures, benefits packages, incentives and new employee orientation. Ensured all practices were in compliance with local regulations; researched laws and regulations and provided appropriate updates to management and staff. Advised management on employee relations and facilitated group-wide Human Resources committee. Efficiently managed all recruiting and staffing activity along with performance management and improvement systems. Managed group communication process to foster a teamwork/open-door environment conducive to positive dialogue across the organization. Proactively participated in due diligence processes related to business functions (ex. potential joint venture). Managed group’s charitable giving program. Senior Manager – Training and Development Dubai Properties Group Oct 2007 - Jun 2009 United Arab Emirates Recruited to ensure that everyone is fully trained and able to effectively perform their responsibilities; responsible for helping employees learn new skills and develop existing ones. Ensured development and implementation of group-wide training plan; delivered training Managed budgets and all financial obligations related to HR function Produced necessary training materials and worked with training providers to develop suitable course content Manager – Training and Development Standard Chartered Bank Mar 2006 - Oct 2007
- United Arab Emirates Responsible for all training and development for all staff working in the Shared Distribution Department (branches and phone banking). Developed training plans and attended train-the-trainer sessions to ensure consistency in delivery and content. Provided training to branch employees and worked with local branch managers to ensure training covered relevant topics. Created annual training plan and conducted needs analysis to tailor training to each branch’s unique needs. Successfully produced training materials ensuring compliance with banking laws and regulations. Inflight services Emirates Feb 2004 - Mar 2006 United Arab Emirates Delivered the highest levels of safety and service on board Emirates flights. Responsible of both Safety & Service of Emirates passengers during the flight. Delivered exceptional customer services and ensured that all passengers followed applicable guidelines on safety and security. Senior Training Specialist HSBC Jun 2003 - Feb 2004 United Arab Emirates Conducted varying ranges of training for the sales and customer service members of the HSBC Bank (Middle East). Evaluate training materials prepared by instructors, such as outlines, text, and handouts. Coordinate, schedule and conduct business and technical training for new hires and current employees. Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials. Monitor training costs to ensure budget was not exceeded, and prepared budget reports to justify expenditures. Selected and assigned instructors to conduct training. Identified and assessed training needs of staff by conferring with managers and supervisors or conducting surveys. Corporate Sales Support Executive / Training Corporate Sales Support Executive Vodafone 2000 - May 2003 Egypt Recruited to conduct different range of trainings for Vodafone staff members. Produced training materials for in-house courses as appropriate. Amended and revised materials as necessary, in order to adapt to changes that occur. Facilitated the execution of all training plans. Periodically, evaluated training effectiveness. Provided training to staff members and employees. Acted as a support fielding questions and issues from staff related to the business and / or systems. Assist Sales teams Handle client issues and enquiries Check on customer order, prices and discounts Coordinate with other departments such as accounts, purchasing and dispatch Perform administrative duties Plan employees activities, proceedings and meetings
Overview
24
24
years of professional experience
Work History
Senior Executive Human Resources
Apria Healthcare
06.2015 - Current
- Design compensation and benefits packages
- Implement performance review procedures
- Develop fair HR policies and ensure employees understand and comply with them
- Implement effective sourcing, screening and interviewing techniques
- Assess training needs and coordinate learning and development initiatives for all employees
- Monitor HR department’s budget
- Act as the point of contact regarding labor legislation issues
- Manage employees’ grievances
- Create and run referral bonus programs
- Review current HR technology and recommend more effective software (including HRIS and ATS).
Trainer - Inflight Services
American Airlines
, USA
06.2013 - 12.2015
Senior Manager - Human Resources
Kia Motors Corporation
Egypt
11.2009 - 02.2013
- Responsible of guiding and managing the overall provision of Human Resources services, policies and programs for the entire group
- Successfully developed and documented all programs and policies in the areas of training, compensation structures, benefits packages, incentives and new employee orientation
- Ensured all practices were in compliance with local regulations; researched laws and regulations and provided appropriate updates to management and staff
- Advised management on employee relations and facilitated group-wide Human Resources committee
- Efficiently managed all recruiting and staffing activity along with performance management and improvement systems
- Managed group communication process to foster a teamwork/open-door environment conducive to positive dialogue across the organization
- Proactively participated in due diligence processes related to business functions (ex
- Potential joint venture)
- Managed group’s charitable giving program.
Senior Manager – Training and Development
Dubai Properties Group
United Arab Emirates
10.2007 - 06.2009
Manager – Training and Development
Standard Chartered Bank
United Arab Emirates
03.2006 - 10.2007
- Responsible for all training and development for all staff working in the Shared Distribution Department (branches and phone banking)
- Developed training plans and attended train-the-trainer sessions to ensure consistency in delivery and content
- Provided training to branch employees and worked with local branch managers to ensure training covered relevant topics
- Created annual training plan and conducted needs analysis to tailor training to each branch’s unique needs
- Successfully produced training materials ensuring compliance with banking laws and regulations.
Inflight services
Emirates
United Arab Emirates
02.2004 - 03.2006
- Delivered the highest levels of safety and service on board Emirates flights
- Responsible of both Safety & Service of Emirates passengers during the flight
- Delivered exceptional customer services and ensured that all passengers followed applicable guidelines on safety and security.
Senior Training Specialist
HSBC
United Arab Emirates
06.2003 - 02.2004
- Conducted varying ranges of training for the sales and customer service members of the HSBC Bank (Middle East)
- Evaluate training materials prepared by instructors, such as outlines, text, and handouts
- Coordinate, schedule and conduct business and technical training for new hires and current employees
- Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials
- Monitor training costs to ensure budget was not exceeded, and prepared budget reports to justify expenditures
- Selected and assigned instructors to conduct training
- Identified and assessed training needs of staff by conferring with managers and supervisors or conducting surveys.
Corporate Sales Support Executive / Training Corporate Sales Support Executive
Vodafone
Egypt
01.2000 - 05.2003
- Recruited to conduct different range of trainings for Vodafone staff members
- Produced training materials for in-house courses as appropriate
- Amended and revised materials as necessary, in order to adapt to changes that occur
- Facilitated the execution of all training plans
- Periodically, evaluated training effectiveness
- Provided training to staff members and employees
- Acted as a support fielding questions and issues from staff related to the business and / or systems
- Assist Sales teams
- Handle client issues and enquiries
- Check on customer order, prices and discounts
- Coordinate with other departments such as accounts, purchasing and dispatch
- Perform administrative duties
- Plan employees activities, proceedings and meetings.
Education
Post-Graduate Diploma, Human Resources Management/Personnel Administration, General -
Canadian Chartered Institute of Business Administration
01.2008
Bachelor degree of Business Management, Business Administration, Management and Operations -
Helwan University Egypt
Skills
- Design compensation and benefits packages
- Implement performance review procedures
- Develop fair HR policies
- Implement effective sourcing, screening and interviewing techniques
- Assess training needs
- Coordinate learning and development initiatives
- Monitor HR department's budget
- Act as the point of contact regarding labor legislation issues
- Manage employees' grievances
- Create and run referral bonus programs
- Review current HR technology
- Recommend more effective software
- Guide and manage the overall provision of Human Resources services
- Develop and document programs and policies
- Ensure compliance with local regulations
- Advise management on employee relations
- Facilitate group-wide Human Resources committee
- Manage recruiting and staffing activity
- Manage group communication process
- Participate in due diligence processes
- Manage group's charitable giving program
- Train and develop employees
- Manage budgets and financial obligations
- Produce training materials
- Develop training plans
- Conduct needs analysis
- Provide training to branch employees
- Create annual training plan
- Evaluate training materials
- Coordinate and conduct business and technical training
- Organize and develop training procedure manuals and guides
- Monitor training costs
- Select and assign instructors
- Identify and assess training needs
- Produce training materials for in-house courses
- Facilitate the execution of trainings
- Human Resources Management
- Employee Development
- Policy administration
- Employee Coaching and Mentoring
- Training and Development
- Process Improvement
- Organizational Development
- Operational management
- Operational leadership
- Performance Improvement
- Growth planning
Affiliations
- GYM enthusiast
- Love soccer and if im not working or at the gym then im playing soccer
- World traveler and love exploring new cultures and histories
Accomplishments
- Nominated as the Middle East service ambassador by the Up Your Service College
Languages
English
Professional
Arabic
Professional
French
Limited
Timeline
Senior Executive Human Resources
Apria Healthcare
06.2015 - Current
Trainer - Inflight Services
American Airlines
06.2013 - 12.2015
Senior Manager - Human Resources
Kia Motors Corporation
11.2009 - 02.2013
Senior Manager – Training and Development
Dubai Properties Group
10.2007 - 06.2009
Manager – Training and Development
Standard Chartered Bank
03.2006 - 10.2007
Inflight services
Emirates
02.2004 - 03.2006
Senior Training Specialist
HSBC
06.2003 - 02.2004
Corporate Sales Support Executive / Training Corporate Sales Support Executive
Vodafone
01.2000 - 05.2003
Post-Graduate Diploma, Human Resources Management/Personnel Administration, General -
Canadian Chartered Institute of Business Administration
Bachelor degree of Business Management, Business Administration, Management and Operations -
Helwan University Egypt