- System Engineering
Nabil Sharqawi
Business Analyst
Doha,Qatar
Summary
Professional Business Analyst with advanced knowledge of portfolio asset management systems and skill in driving positive outcomes. Exceptional organizational, project management and leadership skills. Adaptable assessor of business health and product success with expertise in optimizing solutions for changing industry landscapes. Bringing exceptional abilities in competitor analysis, business intelligence development and trend assessment. Successful at promoting company advancements and boosting team performance. Consistently reaches revenue targets by reviewing accurate data and producing creative recommendations.
Overview
22
22
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Business Analyst
Hamad Port
Doha
05.2012 - Current
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Persuade internal and external stakeholders of benefits of new technology or strategies
- Interacted with internal customers to understand business needs and translate into requirements and project scope
- Analyze structure of port business, how it uses technology and what its goals are
- Communicate with Top Management and customers to find out best ways to achieve business goals
- Determine best Practice methods to translate business goals into business procedures and digital environments
- Implementation and configuration of multi system environment and started from gathering systems information / gap analysis and determining business requirement stages up to final testing stage and go life
- Continue monitoring systems and contacting with all participating parties to achieve best performance and development and close all gaps
- Keep researching for improvement and enhancement of business and find most suitable methods to apply these enhancements
- Focusing on workshops and training sessions to make sure all Business users are up to date and can use system effectively and efficiently.
Terminal Operating System (TOS) Specialist
Hamad Port
Doha, Qatar
10.2011 - Current
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked with customers to understand needs and provide excellent service.
- Offered friendly and efficient service to Users, handled challenging situations with ease.
- Used coordination and planning skills to achieve results according to schedule.
- Translating Port Tariff items to chargeable services in TOS
- Applying rates to the chargeable services
- Connecting Invoice lines to the appropriate services
- Mapping chargeable Transactions / events in order to issue Port service invoices automatically
- Managing chargeable vessel resources / vessel events (marine units,Equipment and Manpower used during vessel’s Berthing / Unberthing and vessel’s operations)
- Managing Chargeable yard events / Tasks (Storage, Reefer power, stack shifting, Equipment and Manpower used in Yard operations)
Accountant
Hamad Port
Doha, Qatar
10.2011 - Current
- Gathered financial information, prepared documents and closed books.
- Created budgets and forecasts for management group to meet regular accounting deadlines.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Used advanced software to prepare documents, reports and presentations.
- Preparing necessary data to issue daily invoices
- Checking and correcting the collected data to make it ready for invoicing
- Posting Port Service daily invoices and send them to the clients
- Preparing Invoices Data summary for financial Analysis
- Updating financial Analysis data base with the invoices data Issuing financial reports on daily, monthly, and annual basis.
- Improved data collection, financial analysis and financial modeling to optimize practices and retain customers.
IT and sales Manager
Qatar Engineering Enterprises Co
Doha, Qatar
03.2006 - 09.2011
- Managing and Maintaining Several Companies' IT Environment including all IT managerial tasks related to these companies
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Used vendor expertise to deliver educational content to Customer's team.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
Network Administrator
United, Qatar EXPO Company
10.2006 - 11.2007
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Identified and immediately resolved issues with network devices.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Supported project planning team to promptly address hardware and software problems and network emergencies.
- Authored documentation for system configuration and troubleshooting.
- Verified continuity of computer and telephone system services for users.
- Managed computer operation scheduling, backup, storage and retrieval functions.
Education
Bachelor of Accounting - Accounting And Business Administration
Cairo University
Cairo - Egypt 09.1992 - 09.2000
Information Technology Professional (ITP) Program - Information Technology
New Brunswick University,
Canada 05.2002 - 05.2003
MCSE (Microsoft Certified System Engineer) - Network Engineering
Microsoft
Cairo 05.2002 - 05.2003
Advanced Level of English - English Language
American University
Cairo 02.1997 - 02.1999
Skills
Business Systems Analysis
Accounting and Billing
Strategic Planning
TOS Configuration and Implementation
Technical Support
Computer Hardware
Microsoft Office
Network Solutions Implementation
Microsoft Products Technical Support
Microsoft Network Solutions Designing
System Deployment
Business Process Mapping
Operational Assessments
Management
Accomplishments
- leads the Analysis, Design, Planning, Performance Control, and training phases of Doha Port Automation transformation project through the Configuration and implementation of JADE Terminal Operating System software provided by JADE Company. 2012 - 2016
- Helping JADE Developing Team in Designing and integration of Cash Module. 2016
- leads the Analysis, Design, Planning, Performance Control, and training phases of Hamad Port Automation transformation project through the Configuration and implementation of JADE Terminal Operating System software provided by JADE Company. 2016 - 2017
- Cooperating in preparation of new Hamad Port Tariff and pricing principle and strategies for the new Hamad Port Project. 2017
- Reduced cost of adding extra terminal to JADE system by saving $250k, which was the cost of the Implementation and Configuration team from JADE. 2018
- leads the Analysis, Design, Planning, Performance Control, and training phases of Hamad Port Automation transformation project through the Configuration and implementation of NAVIS Terminal Operating System software provided by NAVIS Company. 2018 - 2020
- leads QTermials Team in Analysis, Design, Planning, and training phases of Hamad Port Community System PCS Automation transformation project 2017 - 2019
Software
- MS Excel
- MS Word
- MS Power Point
- MS Outlook
- Power BI
Certification
- Microsoft System Engineer (MCSE)
Timeline
Business Analyst
Hamad Port
05.2012 - Current
Terminal Operating System (TOS) Specialist
Hamad Port
10.2011 - Current
Accountant
Hamad Port
10.2011 - Current
Network Administrator
United, Qatar EXPO Company
10.2006 - 11.2007
IT and sales Manager
Qatar Engineering Enterprises Co
03.2006 - 09.2011
- CompTIA Network +
04-2005
- Microsoft System Engineer (MCSE)
05-2003
- Cisco Certified Network Associate
05-2003
Information Technology Professional (ITP) Program - Information Technology
New Brunswick University,
05.2002 - 05.2003
MCSE (Microsoft Certified System Engineer) - Network Engineering
Microsoft
05.2002 - 05.2003
Advanced Level of English - English Language
American University
02.1997 - 02.1999
Bachelor of Accounting - Accounting And Business Administration
Cairo University
09.1992 - 09.2000