Farha N. Nadine
Van Nuys,CA
Summary
Multi-faceted, result-driven, highly skilled business administrative professional offering a distinguished career in managing internal operations for diverse industries. Possess a unique combination of hands-on operations management experience with a solid academic background. Personable and versatile office manager adept at managing multiple functions and leveraging specialized expertise in contract management. Excel at cost reduction and promoting efficiency.
Overview
7
7
years of professional experience
Work History
Assistant Officer
Mercantile Bank Limited
11.2019 - 11.2022
- Having comprehensive knowledge in foreign trade (Import/Export) business operations, documentations along with foreign trade regulations act, ICC publications (UCP/URR/URC etc.) and guidelines of Bangladesh Bank for foreign trade transactions
- To ensure that import documents are retired as per terms of the credit approval and those documents are properly sorted, endorsed and delivered to the client timely; also to ensure that payment information is reported to PCS in a timely manner
- Reporting of Advance Receipt Vouchers, Duplicate and Triplicate EXPS to Bangladesh Bank through online export monitoring system at different stages timely and correctly
- Communicate with C&F agent for materials arrival news, collect bill of entry & others important documents that have relates with customs & bond, Dhaka, Chittagong port
- Maintaining excellent customer relationships with export clients and follow-up accordingly
- Execution of transactions by using Core Banking Software (TEMENOS)
- Execute all regulatory formalities (Bank insurance/ Customs) relating to export
- Issuance of Proceeds Realization Certificate and other export related certificates as per Bangladesh Bank directives
- To maintain performance registers relating to BB LC and other export financing
- Scrutiny of export documents in the context of ICC norms & practice and local regulations for negotiation and collection covering Sanction Screening and Vessel Tracking
Operations Manager
Shifa Pharmacies Group
01.2018 - 09.2019
- Responsible for the achievement of the yearly agreed annual sales budgets
- Responsible for all strategic management decisions of all steps of developing marketing strategies for all products
- Defining and implementing the sales marketing strategies in the region that are agreed with the VP sales
- Maintaining an effective relationship with almost all key customers in order to keep a high level of customer satisfaction
- Developing the sales team via effective organization structure, team recruitment, training continuous review and re-alignment with company objectives to minimize turnover
- Monthly management of forecasts for production planning and achievement of results in line with agreed deviation requirements.
Intern
Mercantile Bank Limited
09.2017 - 12.2017
- Call and answer customer inquiries related to cheque requisition
- Provide balances if asked and quality service to customers thus managing customer expectations
- Occasionally, execute standing instructions for customers under proper supervision
- Perform other necessary duties as assigned by supervisors across three departments (General Banking, Credit & Foreign Exchange) of banking services
- Updated all LC and Foreign Remittance registers for bookkeeping in order to meet Bangladesh Bank standards.
Management Trainee
Shifa Pharmacies Group
08.2016 - 08.2017
- Completing all assigned tasks and assisting with day-to-day operations
- Observing and training with experienced staff to learn about the standards, procedures and methods used to be effective within each department
- Participate in the company's strategic planning and assist to develop & implement business strategies
- Ensure service quality and customer service
- Collaborating with managers to plan the work output for the organization.
Assistant Controller
Reckon Plating Inc.
03.2016 - 07.2016
- Duties included accounting, maintaining and perfecting ISO 9001 policies and other projects necessary to ensure that Reckon Plating, Inc
- Is following all IDEM, OSHA and IDHS regulations
- In-charge of social media marketing by Facebook and company's website
- Hands-on experience in packaging products for delivery and other services such as creating invoices for billing customers.
Education
Master of Business Administration - Supply Chain Management
California State University
Los Angeles, CA12.2024
Bachelor of Science in Business - Management
Indiana University
Fort Wayne, IN12.2015
Bachelor of Science in Business - Management
Saint Louis University
Saint Louis, MOSkills
- Excellent communication skills and has the ability to interact with people in a positive manner
- Strong leadership and organizational skills
- Outstanding time management skills
- Certified training on basic banking
- Proficiency using MS Word, QuickBooks, Excel, PowerPoint, Access, FrontPage, Notepad, Project Management, Swift and Temenos
additional experience
Vice President of Bangladesh Student Association (August 2015- December 2015)
Indiana University - Purdue University-Fort Wayne, 2101 E. Coliseum Blvd, Fort Wayne, IN, United States
• Planning and Implementation of fundraisers and other events.
• Collect member dues, forward dues and the invoice in coordination with the treasurer.
• Present a budget to the board for approval, and ensure that organization activities adhere to the budget.
Poll Worker of Indiana Purdue Student Government Association (January 2015)
Indiana University - Purdue University-Fort Wayne, 2101 E. Coliseum Blvd, Fort Wayne, IN, United States
• Helped students in voting online and assured that suitable voting procedures were followed.
Vice President of Operations of International Student Organization (January 2013 – May 2014)
Indiana University - Purdue University-Fort Wayne, 2101 E. Coliseum Blvd, Fort Wayne, IN, United States
• Managed multiple deadlines in a fast paced environment.
Pledge Member of Delta Sigma Pi (March 2013 – February 2014)
Indiana University - Purdue University-Fort Wayne, 2101 E. Coliseum Blvd, Fort Wayne, IN, United States
• Delta Sigma Pi is a professional fraternity organized to foster the study of business in universities therefore members are able to build leadership through training, develop an extensive network and learn to cultivate an attitude of service.
Timeline
Assistant Officer
Mercantile Bank Limited
11.2019 - 11.2022
Operations Manager
Shifa Pharmacies Group
01.2018 - 09.2019
Intern
Mercantile Bank Limited
09.2017 - 12.2017
Management Trainee
Shifa Pharmacies Group
08.2016 - 08.2017
Assistant Controller
Reckon Plating Inc.
03.2016 - 07.2016
Master of Business Administration - Supply Chain Management
California State University
Bachelor of Science in Business - Management
Indiana University
Bachelor of Science in Business - Management
Saint Louis University
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