Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
Helped streamline repair processes and update procedures for support action consistency.
Devised solutions to operations issues related to air pods, working closely via phone, email, live chat and web teleconference.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Amazon Package Handler
Amazon Warehouse
06.2022 - 08.2022
Used hand-held scanners and physical logs to accurately track item movements.
Assembled, sealed and loaded packages into correct trucks.
Removed jams and unblocked conveyor system to maintain flow of goods.
Followed verbal and written instructions to properly move and ship products.
Subway Sandwich Artist
SUBWAY®Restaurants
02.2022 - 06.2022
Greeted guests, promoted specials and took orders.
Assisted customers in choosing menu items by providing food complementing information.
Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
Trained team members to prepare sandwiches and other items according to instructions.
Adult English Instructor
Muslim Education Center
03.2018 - 08.2021
Evaluated students' abilities and grasp of English language, keeping appropriate records and preparing progress reports.
Employed diverse teaching approaches to help students of all abilities understand material.
Selected and prepared educational resources, taking account of students' interests and cultural backgrounds.
Developed lesson plans and adapted curriculum to meet individual needs of students
Used effective teaching techniques and learning strategies in translating lesson plans into productive student learning experiences
Developed interesting lectures and educational activities to maximize learning within classroom.
Encouraged participation by maintaining positive attitude and proactively engaging students in activities and lessons.
Established and maintained student behavioral standards to achieve functional learning environment.
Sourced optimal curricula and developed lesson plans to fully cover target material for each course.
Immersed students in unfamiliar cultures by devising hands-on activities.
Initiated, facilitated and moderated classroom discussions for college-level English students.
Assigned books and other materials to improve reading comprehension.
Planned, prepared and delivered lessons on American literature, British literature and grammar to 28 students daily.
Organized detailed list of resources to help students go beyond classroom environments and delve into topics of interest.
Designed and developed instructional activities using data from student learning style assessments.
Defined and articulated goal learning outcomes, performance metrics and changes to improve student learning.
Expanded student understanding of texts by spearheading in-depth discussions and assigning exploratory essays to help students articulate knowledge.
Delivered [15] hours per week of classroom lectures, instructing over 28 students per semester in English.
Conducted intensive summer courses in analysis of English texts.
Led committee creating school-wide assessments and producing exams used throughout English department.
Elementary School Teacher
Rabia Balkhi Elementary School
03.2016 - 08.2021
Established open communication and positive relationships with students, parents, peers and administrative staff.
Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
Provided warm, supportive environment for developing academic, social and emotional growth.
Administered various reading tests and determined student reading levels based on assessment findings.
Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
Met with parents to review Individualized Education Plans for at-risk students.
Taught core subjects of math, science, technology and history.
Created and presented clever lessons to engage students and focus on core subjects necessary for personal and academic growth.
Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
Developed problem-solving and critical-thinking skills by presenting challenges to boost self-esteem and performance.
Pursued professional development during summer months to maintain certification and extend skills.
Fostered student curiosity and interest in learning through hands-on activities and field trips.
Instructed according to Common Core Standards as part of federal funding mandates for education.
Included multicultural awareness in class discussions to meet state standards.
Coached, mentored and evaluated student teachers for progress against program objectives.
Used learning stations to incorporate colors, shapes and textures to help students develop communication skills and build relationships.
Sourced supplies to fill gaps in student activities.
Coached students on physical and emotional safety as part of health curriculum.
Education
MBA - Bachelor of Science in Secondary Education
Kabul University, Kabul Afghanistan
02.2016
Languages
Persian
Native or Bilingual
Urdu
Full Professional
Hindi
Professional Working
English
Professional Working
Timeline
ROR Air Pods - Apple
08.2022 - Current
Amazon Package Handler - Amazon Warehouse
06.2022 - 08.2022
Subway Sandwich Artist - SUBWAY®Restaurants
02.2022 - 06.2022
Adult English Instructor - Muslim Education Center
03.2018 - 08.2021
Elementary School Teacher - Rabia Balkhi Elementary School
03.2016 - 08.2021
Kabul University - MBA, Bachelor of Science in Secondary Education