Nabria Lane
Philadelphia,PA
Summary
Dynamic professional with a proven track record at The School District of Philadelphia, enhancing student learning through individualized support and inclusion strategies. Excelled in team leadership and conflict resolution, significantly improving academic and emotional outcomes. Skilled in medical terminology and documentation, data entry. Adept at fostering positive environments in educational and healthcare settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Special Education Assistant
The School District of Philadelphia
08.2023 - Current
- Managed crisis situations calmly, maintaining safety protocols while supporting the emotional well-being of affected students during challenging moments within the school day.
- Built trust and rapport with students through positive reinforcement and strong communication skills.
- Assisted students in achieving academic goals by providing one-on-one support and small group instruction.
- Enhanced student learning by adapting instructional strategies to individual needs.
Activity Assistant
Brookeside Healthcare
02.2022 - 12.2023
- Managed activity calendar, ensuring diverse options catered to a wide range of interests and abilities.
- Provided compassionate support for residents experiencing emotional challenges or undergoing personal transitions within their living environment.
- Conducted sensory stimulation activities for memory care patients, improving mood regulation and reducing agitation incidents.
- Coordinated special events to celebrate holidays, birthdays, or other milestones that fostered a sense of community within the residence.
Receptionist
Brookeside Healthcare
02.2022 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Health Technician
Carson’s Valley Children Aid
01.2017 - 12.2020
- Reduced errors in laboratory results by maintaining strict quality control measures.
- Increased patient understanding of diagnosis and treatment options with clear, empathetic explanations.
- Supported medical research efforts by accurately collecting and cataloging specimen samples.
- Increased accuracy of medication administration through diligent maintenance of electronic medication records.
- Supported physicians inpatient consultations, effectively communicating relevant medical information.
- Assisted in developing and implementing health and safety protocols, leading to decrease in workplace accidents.
- Improved health outcomes, monitoring patient vitals and adjusting care plans as needed.
- Enhanced patient satisfaction with compassionate communication and attentive care during procedures.
- Evaluated patient histories and medical records for accuracy and completeness.
- Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
- Triaged patients in office or by phone to assess severity of conditions.
- Assisted physicians in diagnosis and treatment of patients.
- Reviewed incoming reports to discuss treatment.
- Input patient information and demographics into system and documenting daily activities as well as any behavioral issues.
Education
High School Diploma -
Imhotep Institute Charter High School
Philadelphia, PA06.2018
Skills
- Inclusion strategies
- Team Leadership
- Medical Terminology
- Documentation
- Social skills training
- Assistive technology
- Teacher support
- Activity planning
- Verbal and written communication
- Conflict resolution
Certification
CPR Certification
Timeline
Special Education Assistant
The School District of Philadelphia
08.2023 - Current
Activity Assistant
Brookeside Healthcare
02.2022 - 12.2023
Receptionist
Brookeside Healthcare
02.2022 - 12.2023
Health Technician
Carson’s Valley Children Aid
01.2017 - 12.2020
CPR Certification
High School Diploma -
Imhotep Institute Charter High School
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