Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Generic
Nabria Randolph

Nabria Randolph

Fort Pierce,FL

Summary

Experienced Human Resources Professional with a proven ability to enhance operational efficiency and solve complex issues. Cultivates strong relationships with influential stakeholders, clients, and colleagues to drive organizational objectives. Equipped with comprehensive training and hands-on experience, prepared to embrace new professional opportunities and contribute to the growth of a dynamic company.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Human Resources Specialist

St. Lucie County Fire District
12.2023 - Current
  • Providing an analysis and recommendations to HR Division regarding strategies for HR programs and services.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Managed benefits administration (outside of Company Trust Benefits) ensuring timely processing and accurate recordkeeping.
  • Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
  • Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
  • Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
  • Coordinated employee training programs to boost skills development and improve overall performance.
  • Streamlined recruitment processes, expediting the hiring of qualified candidates.
  • Advocated for employee wellness programs, contributing to healthier workplace.

Human Resources Business Partner

Whole Family Health Center
01.2023 - 09.2023
  • Primary focused on aligning business objectives with employee and management in designated units
  • Administered employment recruitment, new hire orientation, developing HR processes and procedures, performance evaluations, etc
  • Planned and organized in-person training to include Fire Safety for over 100 employees
  • Responsible for organizing inventory for new hire and current employee uniforms
  • Coached managers on effective employee relations strategies to address workplace conflicts proactively.
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
  • Managed full cycle of recruiting, hiring, and onboarding new employees.
  • Partnered with senior leaders on organizational development initiatives for continued growth.
  • Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
  • Collaborated with leadership to assess and improve policies across board.
  • Facilitated effective communication between management and staff, fostering a positive work environment.
  • Facilitated team-building activities and initiatives, improving collaboration and engagement.
  • Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
  • Streamlined recruitment processes for quicker, more efficient candidate selection.
  • Developed policies that comply with employment laws, minimizing legal risks and protecting company interests.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Coordinated schedules to arrange management interviews with applicants.
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
  • Created engaging job postings that accurately reflected position requirements while showcasing company culture.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Operated and maintained applicant tracking and candidate management systems.
  • Increased candidate placements by developing and maintaining relationships with clients and candidates.
  • Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
  • Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.

Human Resources Consultant

Boys & Girls Clubs of St. Lucie County
03.2022 - 12.2022
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
  • Assessed client feedback and delivered information to management for corrective action.
  • Led and strategically directed team of upcoming Human Resources Director that reported to me before my departure with organization

Human Resources Director

Boys & Girls Clubs of St. Lucie County
03.2016 - 03.2022
  • Processed employee claims involving performance issues and harassment.
  • Streamlined HR processes for increased efficiency and improved service delivery.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Established onboarding procedures to facilitate smooth transitions for new hires into the organization.
  • Handled on-boarding process for newly hired employees and distributed all paperwork.
  • Oversaw annual performance review process, providing guidance to managers on setting goals and measuring employee progress.
  • Implemented policies and procedures to ensure compliance with federal, state, and company regulations.
  • Spearheaded diversity and inclusion efforts, fostering a welcoming workplace environment for all staff members.
  • Collaborated cross-functionally with other department leaders to align HR strategy with overall business objectives.
  • Managed benefits administration, ensuring cost-effective coverage options for employees while staying within budget constraints.
  • Supported talent development through coaching sessions with key personnel, assisting them in reaching their professional growth objectives.
  • Coordinated internal communications efforts, keeping employees informed of important organizational updates and changes.
  • Oversaw workers' compensation program for employees injured on job.
  • Provided immediate updates to entire employee pool when policies and procedures were altered.
  • Monitored administration of benefits program to maintain compliance with employee insurance program.
  • Reduced turnover rates through effective talent acquisition and retention strategies.
  • Answered employee inquiries regarding health benefits.
  • Championed change management projects, effectively communicating new policies or processes throughout the organization.
  • Conducted exit interviews to better understand reasons why employees were separating from company.
  • Optimized HRIS systems for better data accuracy and ease of use by both HR professionals and employees.
  • Evaluated HR metrics regularly to assess program effectiveness and make data-driven decisions for continuous improvement.
  • Created user-friendly employee handbook that was much easier to update and maintain than prior manual.
  • Enhanced employee engagement by implementing innovative HR programs and initiatives.
  • Conducted company-wide town hall meetings to convey updates.
  • Developed incentive program for hiring of and retaining of employees.
  • Directed hiring and onboarding programs for new employees.
  • Implemented wellness programs to promote employee health, leading to lower absenteeism rates and increased productivity.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
  • Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
  • Educated employees on company policy and kept employee handbook current.
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
  • Devised hiring and recruitment policies for 150-employee company.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Improved employee satisfaction with payroll services by addressing inquiries promptly and providing clear explanations of pay-related issues.
  • Managed multiple pay schedules for diverse workforce, ensuring each group received accurate payment at the appropriate intervals.
  • Updated employee files with new details such as changes in address or salary levels.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Coordinated schedules to arrange management interviews with applicants.
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.

Human Resources Assistant

Grace Rehabilitation Center of Vero Beach
11.2007 - 02.2016
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Effectively processed payroll to ensure timely delivery of paychecks to all employees.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
  • Organized new employee orientation schedules for new hires.
  • Supported HR Manager in strategic planning sessions focused on organizational development and growth.
  • Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
  • Organized company-wide events for team building purposes, boosting overall morale among employees.
  • Provided assistance during annual performance review processes, collecting data to help inform evaluations and goal setting initiatives.
  • Provided HR policy guidance and interpretation to employees and management, ensuring consistent application.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Tracked various statistics and kept detailed records to support human resources department.
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Resolved payroll discrepancies quickly and successfully.
  • Maintained strict confidentiality of all payroll information and records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions for residents' hair services completed by facility beautician.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in prospects.
  • Responded to inquiries from callers seeking information.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Managed multiple tasks and met time-sensitive deadlines.

Education

High School Diploma -

Port St. Lucie High School
Port St. Lucie, FL

Bachelor of Science - Business Administration

University of The People
Pasadena, CA
06.2025

Skills

  • HR Policies Implementation
  • Onboarding process
  • Recruitment Strategies
  • Payroll Management
  • Employee Relations
  • Background Checks
  • Leadership Development
  • Benefits Administration
  • Training programs
  • HR analytics
  • Exit Interviews
  • Proficient in Microsoft Suite

Certification

  • SHRM-CP (Actively testing)
  • Notary Public; exp. 05/2028
  • BLS Certification; exp 05/2025

Accomplishments

  • Successfully negotiated with Client Services Team on Human Capital Mgmt. system to reduce invoice pricing, which allowed the organization to add Applicant Tracking, Onboarding, Learning Management, Benefits & Surveys' platforms within $5k budget
  • Recognized for going "Above & Beyond" in planning, organizing and hosting annual Employee Appreciation Event-over 75 employees attended
  • Worked as 1099 HR Consultant (after resignation), with Boys & Girls Clubs, to continue developing the HR Manager, who now serves as VP of HR.

Affiliations

  • St. Lucie County Human Resources Association
  • SHRM Membership

Timeline

Human Resources Specialist

St. Lucie County Fire District
12.2023 - Current

Human Resources Business Partner

Whole Family Health Center
01.2023 - 09.2023

Human Resources Consultant

Boys & Girls Clubs of St. Lucie County
03.2022 - 12.2022

Human Resources Director

Boys & Girls Clubs of St. Lucie County
03.2016 - 03.2022

Human Resources Assistant

Grace Rehabilitation Center of Vero Beach
11.2007 - 02.2016

High School Diploma -

Port St. Lucie High School

Bachelor of Science - Business Administration

University of The People
  • SHRM-CP (Actively testing)
  • Notary Public; exp. 05/2028
  • BLS Certification; exp 05/2025
Nabria Randolph