Nabria Randolph
Fort Pierce,FL
Summary
Experienced Human Resources Professional with a proven ability to enhance operational efficiency and solve complex issues. Cultivates strong relationships with influential stakeholders, clients, and colleagues to drive organizational objectives. Equipped with comprehensive training and hands-on experience, prepared to embrace new professional opportunities and contribute to the growth of a dynamic company.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
St. Lucie County Fire District
2023.12 - Current
- Providing an analysis and recommendations to HR Division regarding strategies for HR programs and services.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration (outside of Company Trust Benefits) ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
- Coordinated employee training programs to boost skills development and improve overall performance.
- Streamlined recruitment processes, expediting the hiring of qualified candidates.
- Advocated for employee wellness programs, contributing to healthier workplace.
Human Resources Business Partner
Whole Family Health Center
2023.01 - 2023.09
- Primary focused on aligning business objectives with employee and management in designated units
- Administered employment recruitment, new hire orientation, developing HR processes and procedures, performance evaluations, etc
- Planned and organized in-person training to include Fire Safety for over 100 employees
- Responsible for organizing inventory for new hire and current employee uniforms
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Partnered with senior leaders on organizational development initiatives for continued growth.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Collaborated with leadership to assess and improve policies across board.
- Facilitated effective communication between management and staff, fostering a positive work environment.
- Facilitated team-building activities and initiatives, improving collaboration and engagement.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Streamlined recruitment processes for quicker, more efficient candidate selection.
- Developed policies that comply with employment laws, minimizing legal risks and protecting company interests.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Studied job descriptions and qualifications to determine applicant requirements.
- Operated and maintained applicant tracking and candidate management systems.
- Increased candidate placements by developing and maintaining relationships with clients and candidates.
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
- Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
Human Resources Consultant
Boys & Girls Clubs of St. Lucie County
2022.03 - 2022.12
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
- Assessed client feedback and delivered information to management for corrective action.
- Led and strategically directed team of upcoming Human Resources Director that reported to me before my departure with organization
Human Resources Director
Boys & Girls Clubs of St. Lucie County
2016.03 - 2022.03
- Processed employee claims involving performance issues and harassment.
- Streamlined HR processes for increased efficiency and improved service delivery.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Established onboarding procedures to facilitate smooth transitions for new hires into the organization.
- Handled on-boarding process for newly hired employees and distributed all paperwork.
- Oversaw annual performance review process, providing guidance to managers on setting goals and measuring employee progress.
- Implemented policies and procedures to ensure compliance with federal, state, and company regulations.
- Spearheaded diversity and inclusion efforts, fostering a welcoming workplace environment for all staff members.
- Collaborated cross-functionally with other department leaders to align HR strategy with overall business objectives.
- Managed benefits administration, ensuring cost-effective coverage options for employees while staying within budget constraints.
- Supported talent development through coaching sessions with key personnel, assisting them in reaching their professional growth objectives.
- Coordinated internal communications efforts, keeping employees informed of important organizational updates and changes.
- Oversaw workers' compensation program for employees injured on job.
- Provided immediate updates to entire employee pool when policies and procedures were altered.
- Monitored administration of benefits program to maintain compliance with employee insurance program.
- Reduced turnover rates through effective talent acquisition and retention strategies.
- Answered employee inquiries regarding health benefits.
- Championed change management projects, effectively communicating new policies or processes throughout the organization.
- Conducted exit interviews to better understand reasons why employees were separating from company.
- Optimized HRIS systems for better data accuracy and ease of use by both HR professionals and employees.
- Evaluated HR metrics regularly to assess program effectiveness and make data-driven decisions for continuous improvement.
- Created user-friendly employee handbook that was much easier to update and maintain than prior manual.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Conducted company-wide town hall meetings to convey updates.
- Developed incentive program for hiring of and retaining of employees.
- Directed hiring and onboarding programs for new employees.
- Implemented wellness programs to promote employee health, leading to lower absenteeism rates and increased productivity.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Educated employees on company policy and kept employee handbook current.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Devised hiring and recruitment policies for 150-employee company.
- Distributed employee engagement surveys to identify areas of improvement.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Improved employee satisfaction with payroll services by addressing inquiries promptly and providing clear explanations of pay-related issues.
- Managed multiple pay schedules for diverse workforce, ensuring each group received accurate payment at the appropriate intervals.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Verified timekeeping records and handled any discrepancies with employees.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
Human Resources Assistant
Grace Rehabilitation Center of Vero Beach
2007.11 - 2016.02
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Effectively processed payroll to ensure timely delivery of paychecks to all employees.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Organized new employee orientation schedules for new hires.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Processed employee termination paperwork at direction of supervisory staff.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Organized company-wide events for team building purposes, boosting overall morale among employees.
- Provided assistance during annual performance review processes, collecting data to help inform evaluations and goal setting initiatives.
- Provided HR policy guidance and interpretation to employees and management, ensuring consistent application.
- Responded to employee inquiries regarding benefits and other HR topics.
- Tracked various statistics and kept detailed records to support human resources department.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Maintained strict confidentiality of all payroll information and records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions for residents' hair services completed by facility beautician.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in prospects.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
Education
High School Diploma -
Port St. Lucie High School
Port St. Lucie, FLBachelor of Science - Business Administration
University of The People
Pasadena, CA06.2025
Skills
- HR Policies Implementation
- Onboarding process
- Recruitment Strategies
- Payroll Management
- Employee Relations
- Background Checks
- Leadership Development
- Benefits Administration
- Training programs
- HR analytics
- Exit Interviews
- Proficient in Microsoft Suite
Certification
- SHRM-CP (Actively testing)
- Notary Public; exp. 05/2028
- BLS Certification; exp 05/2025
Accomplishments
- Successfully negotiated with Client Services Team on Human Capital Mgmt. system to reduce invoice pricing, which allowed the organization to add Applicant Tracking, Onboarding, Learning Management, Benefits & Surveys' platforms within $5k budget
- Recognized for going "Above & Beyond" in planning, organizing and hosting annual Employee Appreciation Event-over 75 employees attended
- Worked as 1099 HR Consultant (after resignation), with Boys & Girls Clubs, to continue developing the HR Manager, who now serves as VP of HR.
Affiliations
- St. Lucie County Human Resources Association
- SHRM Membership
Timeline
Human Resources Specialist
St. Lucie County Fire District
2023.12 - Current
Human Resources Business Partner
Whole Family Health Center
2023.01 - 2023.09
Human Resources Consultant
Boys & Girls Clubs of St. Lucie County
2022.03 - 2022.12
Human Resources Director
Boys & Girls Clubs of St. Lucie County
2016.03 - 2022.03
Human Resources Assistant
Grace Rehabilitation Center of Vero Beach
2007.11 - 2016.02
High School Diploma -
Port St. Lucie High School
Bachelor of Science - Business Administration
University of The People
- SHRM-CP (Actively testing)
- Notary Public; exp. 05/2028
- BLS Certification; exp 05/2025
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