Mentored new hires, resulting in stronger staff development and increased productivity.
Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Analyzed team performance and identified opportunities for additional training.
Delivered instructional presentations on equipment use, focusing on efficiency and safety.
Operations Manager
Party City
03.2022 - 11.2022
Processing all inbound freight, providing accurate product inventory, overseeing and maintaining stockroom organization and cleanliness.
Trained and guided team members to maintain high productivity and performance metrics, while providing exceptional customer service.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Fulfillment Associate/Ambassador/Shift Assistant
Amazon
08.2018 - 01.2022
SDC ( Social Distance Champions Committee) Lead that manage 30 associates.
Cross-trained new associates on essential job functions and procedures, including picking and filling orders for all warehouse products.
Managing inbound dock, making sure all operations are running properly.
Developing new techniques to improve workplace safety.
Supporting the On the Road team during the last mile delivery process, overseeing staffing and labor to match business needs. Develop new standard work for the network based on data observations and feedback. Partner with third party leaders to ensure that delivery packages are completed with a smile and the customer in mind.
Manufacturing Sanitizer
The Clorox Company
01.2018 - 07.2018
Clean and sanitize equipment this include, but is not limited to
kettles, hot melts tanks, drums, product lines, etc.
Break and reassemble parts once properly cleaned and sanitized.
Communicate with Process Tech's, Line Leads and Supervision's.