Nacole Hale
Springfield,IL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Histotechnologist-Uncertified
St. John's Hospital
Springfield, IL
10.2015 - Current
- Performed staining and processing of tissue specimens for microscopic examination by pathologists.
- Prepared reagents, solutions, dyes and stains according to established protocols.
- Maintained laboratory equipment and supplies necessary for operation.
- Reviewed patient records and prepared slides for interpretation by a physician.
- Monitored inventory levels of chemicals, supplies and other materials needed to perform laboratory procedures.
- Ensured compliance with safety regulations regarding hazardous material handling and disposal.
- Operated computers to access information related to patient specimens as well as inputting data into the computer system.
- Processed human tissue samples utilizing automated methods including embedding, microtomy, staining, coverslipping and labeling of slides for storage or shipment.
- Performed routine maintenance on laboratory equipment such as microscopes and centrifuges.
- Provided technical support to other staff members in areas such as slide preparation, staining techniques, troubleshooting instrumentation problems and specimen collection procedures.
- Assisted with training of new staff members in proper laboratory techniques.
- Maintained accurate records of all activities performed within the laboratory setting.
- Conducted quality assurance checks on processed specimens before releasing them for analysis or further testing.
- Observed asepsis protocols when collecting and handling blood or tissue specimens.
- Assisted pathologist in gross examination of surgical specimens.
- Maintained neat, organized and confidential written records.
- Received, logged and assessed quality of specimens received.
- Cut prepared blocks of tissue utilizing complex machinery.
- Cleaned and operated tissue processors according to schedules.
- Adhered to all safety and infection control precautions and regulations.
- Calibrated embedding center and washed metal base molds.
- Prepared histologic slides for human tissue samples via processing, cutting, embedding, staining and mounting.
- Recorded number of tissue blocks and verified proper identification and labeling.
- Embedded specimens into blocks and fixed tissues in formalin.
- Assessed adequacy of chemicals and stains.
- Used microtomes to cut sections of body tissues for microscopic examination.
- Identified tissue structures or cell components to be used in disease diagnosis, prevention or treatment.
Pathology Secretary
St. John's Hospital
Springfield, Illinois
02.2022 - 07.2024
- Provided administrative support to the Pathology Department, including answering phones and directing calls.
- Maintained patient records in accordance with HIPAA regulations and other relevant standards.
- Managed departmental calendars, scheduling appointments for patients and staff.
- Assisted in preparing pathology reports by assembling data from multiple sources into a cohesive document.
- Received incoming pathology specimens from outside sources; logged them into the system accurately.
- Coordinated laboratory test results with other healthcare providers when necessary.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Lab Clerk
St. John's Hosptial
Springfield, IL
05.2020 - 02.2022
- Verified patient's identity and collected pertinent medical information.
- Maintained a clean and safe work environment by adhering to safety protocols.
- Monitored inventory of laboratory supplies and restocked when necessary.
- Prepared specimens for analysis using centrifuges, pipettes, microscopes.
- Ensured accuracy of test results through quality control procedures.
- Performed data entry into laboratory information system.
- Assisted in the development and implementation of standard operating procedures.
- Provided technical support to staff members and other departments.
- Reviewed patient records for missing or inaccurate data prior to filing them away.
- Managed specimen collection from multiple sources including hospitals, clinics.
- Maintained log books detailing daily operations within the lab environment.
- Responded promptly to inquiries regarding lab services or results from patients or providers.
- Kept lab space and equipment clean to prevent contamination with hazardous substances.
- Processed hematology and chemistry samples.
Phlebotomist
St. John's Hospital
Sprignfield, IL
10.2015 - 05.2020
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Educated patients on proper blood draw techniques.
- Provided assistance to clinical staff during patient visits.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Processed samples accurately and efficiently.
- Followed all safety protocols when handling hazardous materials.
- Ensured compliance with federal regulations governing laboratory procedures.
- Documented patient information into electronic medical records system.
- Prepared specimens for transport to external laboratories.
- Adhered to HIPAA guidelines regarding patient privacy.
- Assisted in the training of new phlebotomists.
- Provided excellent customer service while interacting with patients.
- Performed quality control tests on collected specimens.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Prepared and packaged specimens for courier transport.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Verified collection orders and communicated discrepancies to nurses.
- Scheduled appointments and managed patient flow to minimize wait times.
- Monitored patients for adverse reactions and provided immediate care as needed.
- Maintained patient comfort and safety throughout the phlebotomy process.
Education
Associate of Science - Biology
Lincoln Land Community College
Springfield, IL05-2024
Some College (No Degree) - Certified Phelbotomist
St. Louis School of Phlebotomy
St Louis, MOSkills
- Workflow Optimization
- Laboratory safety protocols
- Interdepartmental communication
- Specimen Preparation
- Specimen Processing
- Histologic slides preparation
- Universal Precautions
- Administrative Support
Certification
- Certified Phlebotomist completed in 2015.
Timeline
Pathology Secretary
St. John's Hospital
02.2022 - 07.2024
Lab Clerk
St. John's Hosptial
05.2020 - 02.2022
Histotechnologist-Uncertified
St. John's Hospital
10.2015 - Current
Phlebotomist
St. John's Hospital
10.2015 - 05.2020
- Certified Phlebotomist completed in 2015.
Associate of Science - Biology
Lincoln Land Community College
Some College (No Degree) - Certified Phelbotomist
St. Louis School of Phlebotomy
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