Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Unit Supply Sergeant
Army
10.2022 - 10.2023
Responsible for requisition, distribution, and accountability of equipment for this Unit to Ensure adequate supplies are on hand, Processes and resolves unit level property accounting issues daily, Ensures property listings are accurate, Conducting Inventories, Proficient in GCSS- Army, Creates and Validates inventory documents using GCSS- Army, Sensitive item inventories, 100% inventories, Performed maintenance on weapons, Responsible for storing inventory and maintaining physical inventory, Creating and distributing 2062 and 3161 documents, Make sure weapons and sensitive items are accounted for, Manage property book items and shop inventory, Created CSDP binder, Comet inspections, Issue parts using Hand Receipts, Execute turn ins
Supported mission success with efficient procurement processes for acquiring necessary supplies and materials
Completed regular inventory counts of equipment on book for unit
Maintained automated system for tracking group supplies and equipment
Oversaw supply requests, accountability, and receipts
Supported unit readiness by providing timely and accurate replenishment of supplies, ensuring optimal performance during missions
Planned and conducted annual section training
Optimized warehouse organization for improved accessibility and streamlined distribution processes
Package Handler
Fedex
06.2019 - 02.2020
Prepared pallets of boxes for easy transportation between customer and storage locations
Used hand-held scanners and physical logs to accurately track item movements
Aided in maintaining warehouse cleanliness, ensuring its organized workspace conducive to efficient operations
Followed verbal and written instructions to properly move and ship products
Assembled, sealed, and loaded packages into correct trucks
Removed jams and unblocked conveyor system to maintain flow of goods
Alerted supervisors and coworkers of hazards and other issues for quick resolutions
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses
Contributed to increased productivity by working effectively in high-pressure situations
Improved package handling efficiency by implementing proper sorting and organizing techniques
Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness
Supported team morale by fostering positive communication and collaboration among coworkers
Reduced damage rates for packages through careful handling and adherence to safety protocols
Streamlined workflow by coordinating with team members on efficient loading and unloading procedures
Resident Assistant
Northampton Community College
08.2018 - 05.2019
Responded to room transfers, incident reports, and maintenance requests
Assisted residents in preparing for activity and social programs
Attended, participated, and contributed to monthly staff meetings addressing resident needs
Established and enforced residence hall policies and quiet hours to establish safe and respectful living environment
Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community
Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents
Communicated with parents, guardians and other family members to provide briefings of residence hall policies and student progress
Supervised daily activities and provided assistance to staff
Collaborated with campus security to maintain a safe living environment for all residents
Monitored building access during evening hours to provide a secure living environment while fostering strong relationships with residents
Served as an approachable resource for residents seeking advice or assistance with personal or academic issues
Desk Assistant
Northampton Community College
03.2017 - 05.2019
Greeted guests in with friendliness and professionalism
Provided exceptional customer service, addressing inquiries promptly and professionally
Maintained inventory of office supplies by monitoring usage patterns and submitting timely orders for replenishments
Assisted new employees in their onboarding process providing orientation materials guiding them through company procedures systems
Ensured confidentiality of sensitive information through secure storage methods and adherence to company policies
Housekeeper
Hotel Indigo
06.2018 - 08.2018
Restocked room supplies such as facial tissues for personal touch with every job
Engaged with guests on room requirements and amenities to promote overall satisfaction
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
Used chemicals by following safety protocols and procedures to avoid burns and injuries
Adhered to professional house cleaning checklist
Worked on cleaning team to service hotels, offices, and other commercial buildings
Verified cleanliness and organization of storage areas and carts
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting
Disposed of trash and recyclables each day to avoid waste buildup
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors
Dusted picture frames and wall hangings with cloth
Disinfected and mopped bathrooms to keep facilities sanitary and clean
Maximized efficiency of housekeeping operations through effective communication with team members and supervisors
Reduced the need for deep cleanings by consistently addressing minor maintenance issues
Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly
Call Center, Data Entry
Axion LLC
06.2017 - 08.2017
Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions
Adhered to company policies and scripts to consistently achieve call-time and quality standards
Educated customers on company systems, form completion, and access to services
Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs
Placed outbound customer service or customer satisfaction calls to follow up on issues
Phone Girl, Cashier
Arion Pizza
09.2016 - 01.2017
Greeted customers entering store and responded promptly to customer needs
Operated cash register for cash, and credit card transactions with excellent accuracy levels
Worked flexible schedule and extra shifts to meet business needs
Mentored new employees on cashier duties and best practices, improving overall staff performance
Shampoo Girl
Original Stylist
01.2011 - 09.2013
Maintained a clean and organized work area, contributing to an inviting salon atmosphere
Developed personalized shampooing techniques based on client preferences, fostering positive experiences
Managed appointment scheduling for shampoo services efficiently, maximizing daily productivity
Cashier, Stock, Delivery
Kay’s Final Touch
03.2011 - 06.2012
Determined and performed appropriate adjustments of authorized stock levels
Loaded truck and properly secured items to prevent damage for deliveries
Kept detailed mileage and fuel reports to track overall fuel costs
Counted money in cash drawers at beginning and end of shifts to maintain accuracy
Built relationships with customers to encourage repeat business