Nacyiah Owens
Kenosha
Summary
Positive, upbeat personality traits combined with striving for customer interaction and teamwork. Possesses a foundational understanding of retail operations and customer service principles, along with strong problem-solving and communication skills. Aiming to contribute to positive atmospheres and drive satisfaction.
Overview
3
3
years of professional experience
Work History
Front End Associate
Walmart
02.2025 - 08.2025
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to improve customer accessibility.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and maintain store standards.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints.
Cashier
Metcalfe's Market
06.2024 - 08.2024
- Handled cash management and balanced registers at end of shifts.
- Promoted store loyalty programs, increasing customer engagement and retention.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Whole Food Market
12.2022 - 08.2023
- Processed customer transactions efficiently and accurately at checkout.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Maintained clean and organized work area to enhance shopping experience.
- Collaborated with team members to ensure smooth operations during peak hours.
Team Member
Chick-fil-A
06.2022 - 08.2022
- Delivered exceptional customer service in fast-paced environment.
- Maintained cleanliness and organization of dining and kitchen areas.
- Resolved customer inquiries and concerns promptly to ensure satisfaction.
- Greeted guests pleasantly and answered menu questions.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Education
No Degree - Pre-Health
Univeristy of Wisconsin-Parkside
Milwaukee, WI05-2027
Skills
- Customer service
- Time management
- Front-end performance optimization
- Team contribution
- Retail transactions
- Cleaning
- Problem-solving
- Attention to detail
- Attentive service
- Attentive to people
- Attentive customer service
- Attentive and observant
- Friendly, positive attitude
- Teamwork and collaboration
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
Languages
English
Full Professional
Timeline
Front End Associate
Walmart
02.2025 - 08.2025
Cashier
Metcalfe's Market
06.2024 - 08.2024
Cashier
Whole Food Market
12.2022 - 08.2023
Team Member
Chick-fil-A
06.2022 - 08.2022
No Degree - Pre-Health
Univeristy of Wisconsin-Parkside