Nada El Kashef
Laurel,MD
Summary
Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Registered Behavior Technician
The Language and Behavior Center
07.2022 - Current
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Used ReThink to document patient information, progress notes, and treatment plans.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Worked as part of collaborative team to address changing needs of children and families.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Developed individualized treatment plans for patients in collaboration with mental health professionals.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Care Advisor
Zenleaf Medical Dispensary
01.2022 - 06.2022
- Provide patients with information on types, methods and efficacy of various medical products
- Apply detailed compliance regulations as required by local and state laws
- Adhere to HIPAA regulations as mandated by company ethical regulations
- Create and maintain patient accounts and product history
- Stay up-to-date on various medical products and their pharmacological efficacy towards patients' needs
- Maintain product inventory as mandated by state monitored inventory systems (METRC, BioTrack, etc.)
Shift Supervisor
Starbucks
06.2018 - 11.2021
- Lead team while managing store operations during high volume shifts
- Completed store opening and closing procedures and balanced tills with 95% accuracy.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Trained new employees and delegated daily tasks and responsibilities.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Assist with scheduling, team management, and team training meetings.
Customer Experience Manager
Michaels Craft Stores
10.2016 - 02.2018
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity
- Managed associates team and trained new hires
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients
- Handled complaints, provided appropriate solutions, and alternatives within appropriate time frames and followed up to achieve resolution
Education
Associate of Arts - Psychology
Arizona State University
Virtual07.2024
Skills
- Applied Behavior Analysis
- Group Instruction
- Behavior Modification Techniques
- Social Skills Development
- Organizational skills
- Administrative experience
- Customer service
- Childcare
- Leadership
- Team management
- Inventory control
Languages
Arabic
Native or Bilingual
Timeline
Registered Behavior Technician
The Language and Behavior Center
07.2022 - Current
Care Advisor
Zenleaf Medical Dispensary
01.2022 - 06.2022
Shift Supervisor
Starbucks
06.2018 - 11.2021
Customer Experience Manager
Michaels Craft Stores
10.2016 - 02.2018
Associate of Arts - Psychology
Arizona State University
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