Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Websites
Timeline
Generic

Nada Laouaouda

Miami Beach,Florida

Summary

An accomplished Salon Leader with over 25 years of experience in dynamic salon environments, specializing in business development, team leadership, and customer relationship management. Proven track record in enhancing profitability through strategic marketing initiatives, efficient salon operations, and exceptional client service. Adept at building high-performing teams and fostering a positive, collaborative workplace culture to drive growth and innovation. Strong skills in financial analysis, budgeting, and the implementation of cutting-edge beauty trends to sustain competitive advantage. Passionate about elevating brand presence and ensuring outstanding guest experiences.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Cosmotology Instructor

spring field beauty academie
Falls Church, VA
01.2020 - 03.2023
  • Assessed student performance through tests, quizzes, projects, and other assignments.
  • Developed lesson plans and instructed classes according to school curriculum guidelines.
  • Organized and facilitated activities to promote student engagement, learning, and development.
  • Provided individualized instruction and support to students who had difficulty understanding the material.
  • Monitored student progress by evaluating grades, attendance records, and test scores.
  • Created a positive classroom environment that fostered collaboration among students.
  • Encouraged students to think critically about course material and express their opinions respectfully.
  • Developed and implemented strategies to improve classroom performance and productivity.
  • Assessed classroom performance against established goals and objectives.

Food Bank Volunteer

Virginia Local Food Bank
Fairfax Station, WV
03.2021 - 03.2022
  • Greeted and registered clients upon arrival at the food bank.
  • Assisted with stocking shelves with donated food items.
  • Provided information to clients regarding available resources and services in the area.
  • Organized and distributed food packages according to client needs.
  • Collected, sorted, and repackaged donations from local businesses.
  • Maintained a clean and orderly workspace throughout the shift.
  • Assisted with loading and unloading of food donations, as needed.
  • Collaborated with other volunteers to ensure efficient operation of the food bank.
  • Answered questions from clients regarding eligibility for assistance programs.
  • Developed relationships with community partners to increase donations of food items.
  • Helped maintain accurate records of client visits and donations received.

Salon Owner/Operator

Bebe Hair Salon
McLain, VA
01.2013 - 03.2020
  • Maintained salon finances, including budgeting, payroll, and bookkeeping.
  • Managed staff by recruiting, training, and coaching employees.
  • Provided excellent customer service to ensure repeat business from satisfied clients.
  • Ensured that all safety protocols were followed in the salon at all times.
  • Performed administrative duties such as filing paperwork and responding to emails.
  • Monitored stock levels of products used in services offered at the salon.
  • Conducted regular meetings with staff members to discuss performance goals.
  • Resolved customer complaints quickly and efficiently while maintaining professionalism.
  • Maintained relationships with vendors and suppliers who provide necessary items for running the salon.
  • Supervised and trained new employees on customer service standards and technical skills.
  • Developed and implemented strategies to improve team performance and productivity.
  • Conducted regular meetings with staff to discuss progress, identify challenges, and develop solutions.
  • Monitored workflow processes and identified areas of improvement.
  • Directed the recruitment process for new employees, including interviewing and selecting candidates.
  • Provided guidance and support to team members on operational issues.
  • Ensured compliance with organizational policies and procedures.
  • Assessed team performance against established goals and objectives.
  • Coached and mentored individuals on professional development goals.
  • Identified training needs for staff members and developed appropriate programs.
  • Facilitated collaboration between departments to ensure successful project completion.
  • Fostered a positive work environment by recognizing individual achievements.
  • Maintained up-to-date knowledge of industry trends to apply best practices.
  • Analyzed data to make decisions related to personnel management.
  • Established clear roles, responsibilities, expectations, timelines, andresources., for team projects.
  • Implemented effective communication protocols within the organization.
  • Managed budgets effectively while ensuring quality standards are met.
  • Scheduled shifts according to workload requirements.
  • Kept areas clean, neat, and inspection-ready to comply with product guidelines.

Color Department Manager

Swissa Salon
Tysons Corner, VA
01.2010 - 12.2012
  • Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
  • Enhanced customer service strategies, resulting in a 10% sales increase within 6 months
  • Guided newly hired staff on department policies.
  • Colored and treated hundreds of clients' hair with state-of-the-art techniques.
  • Introduced Brazilian treatment to the salon.
  • Make-up specialist for brides and special events.
  • Cut and styled hair, specializing in hairstyles for bridal parties.

Hirstylist/Retail Assistant Manager

Andre Shreky Hair Salon
Washington DC, WASHINGTON DC
08.2006 - 01.2010
  • Contributed to crafting store policies and procedures.
  • Oversaw inventory levels regularly.
  • Trained new hires on customer service protocols.
  • Proven client following, a steady client base in and around the local area.
  • Knowledge of the cosmetic industry.
  • Proficient in styling artists' hair. Knowledge of prosthetics for makeup purposes.
  • Deep understanding of colors and can determine what color could suit a particular skin tone.
  • Skilled in performing makeup on clients according to the occasion they are getting ready for.

Heck's/Macy's/Professional Makeup Artist

Heck's/Macy's
Tysons Corner, VA
01.2004 - 03.2006
  • Consulted with clients to craft personalized makeup styles
  • Created custom looks that complemented the client's features and outfit.
  • Achieved enhanced aesthetic outcomes by skillfully applying a variety of makeup products.

Victoria Secret Sale Consultant

Victoria Secret
Tysons Corner, VA
01.2000 - 02.2003
  • Scheduled stakeholder meetings for project discussions
  • Contributed to innovative data collection methodologies
  • Formulated and executed bespoke plans for client requirements
  • Checked merchandise for quality and quantity.
  • Operated cash register as and when necessary.
  • Coordinated logistical operations for goods transfer.

Education

Master of Science - Human Services

Purdue Global University
Indianapolis, IN
01-2026

Bachelor of Science - Human Services

Purdue Global University
Indianapolis, IN
07-2024

Cosmetology

Spring Field B Eauty Academy
Virginia, NE
05-2000

Skills

Key indicators of effective leadership

  • Coaching and Mentoring
  • Performance Improvement
  • Team management: leading and motivating a team of stylists and staff
  • Goal setting, performance measurement, and strategy development
  • Communication Skills: Effectively conveying ideas, and feedback
  • Problem-solving: Addressing challenges and implementing solutions effectively

Leadership Skills for Managing Cultural Diversity

  • Trilingual skills (French, Arabic, and English): the ability to speak, read, and listen to three languages fluently
  • Cultural awareness and sensitivity: understanding and respecting different cultural perspectives and practices
  • Inclusive communication: ensuring clear and respectful communication that considers diverse language and communication styles
  • Empathy and Emotional Intelligence: Demonstrating the ability to empathize with, and understand, the emotional drivers of people from different cultural backgrounds
  • Adaptability and flexibility: the ability to adjust management styles to accommodate and leverage a diverse workforce
  • Conflict Resolution: Skillfully managing and resolving conflicts that may arise due to cultural misunderstandings

Business Improvement and Customer Service Skills

  • Business strategy: planning and implementing growth strategies
  • Financial acumen: managing budgets and financial planning
  • Customer Service Excellence: Ensuring high-quality client interactions

Affiliations

As a leader at our local hair salon, I engage in various activities that demonstrate my well-rounded character and multifaceted skills. Beyond managing daily operations and mentoring junior stylists, I organize community events such as charity haircuts, promoting both the salon and a sense of community service. I regularly attend professional development workshops to stay updated on the latest hairstyling trends, ensuring high-quality service for our clients. Furthermore, I actively participate in local business associations, fostering connections and learning best practices to enhance our salon's growth. Balancing these roles showcases my commitment to professional excellence, continuous learning, and community involvement.

Key Activities
  • Community Engagement: Organizing charity events like free haircut days for underprivileged groups.
  • Professional Development: Attending workshops and seminars to stay current with industry trends.
  • Mentorship: Guiding junior staff to develop their skills and confidence.

These activities not only enhance my professional capabilities but also illustrate my ability to integrate personal growth, community service, and leadership in a harmonious manner.

Accomplishments

Throughout my career as a leader in the hair salon industry, I have been honored with several prestigious awards that underscore my dedication and excellence in service. Notably, I received the "Stylist of the Year" award, which highlights my creative styling techniques and commitment to client satisfaction. Additionally, I have consistently exceeded sales targets, leading my team to win the "Top Salon Sales" award for three consecutive years. My leadership was further recognized when I was appointed as the Regional Salon Director, enabling me to mentor emerging talent and implement innovative training programs. These accomplishments showcase not only my individual skills but also my ability to inspire and elevate my team to new heights.

Certification

  • Awards: Winner of "Salon Innovation Award 2023" for implementing eco-friendly practices that reduced overhead costs by 20%.
  • Certifications: Certified Salon Business Developer, Advanced Hair Coloring Techniques Certification from Wella Studio, Los Angeles Institute.
  • Leadership Achievements: Led a team to increase annual revenue by 30% through comprehensive digital marketing campaigns and client engagement activities.
  • Professional Affiliations: Active member of the National Association of Salon Professionals, providing insights on industry trends and best practices.

Languages

French
Professional
arabic
Professional
English
Professional

Timeline

Food Bank Volunteer

Virginia Local Food Bank
03.2021 - 03.2022

Cosmotology Instructor

spring field beauty academie
01.2020 - 03.2023

Salon Owner/Operator

Bebe Hair Salon
01.2013 - 03.2020

Color Department Manager

Swissa Salon
01.2010 - 12.2012

Hirstylist/Retail Assistant Manager

Andre Shreky Hair Salon
08.2006 - 01.2010

Heck's/Macy's/Professional Makeup Artist

Heck's/Macy's
01.2004 - 03.2006

Victoria Secret Sale Consultant

Victoria Secret
01.2000 - 02.2003

Master of Science - Human Services

Purdue Global University

Bachelor of Science - Human Services

Purdue Global University

Cosmetology

Spring Field B Eauty Academy
Nada Laouaouda