Nada Sorour

• Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
• Follow ethical codes to protect confidentiality of patient medical information.
• Support healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
• Ensure clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.

Enhance patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.

• Verified understood medical information .
• Provided cultural competency training for healthcare providers to foster improved communication and understanding with diverse patient populations.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.