Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nadal Blanc

Medford,MA

Summary

Dynamic and results-driven professional with extensive experience in site preparation and client communication. Excelled in fostering trust through professionalism at Uber, enhancing customer service standards. Proven ability in leveraging problem-solving abilities while promoting a safe and supportive environment at Community for People. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Independent Contractor

Uber
07.2013 - Current
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.

BayCove Human Services

Residential Counselor Perdiem
12.2013 - 05.2020
  • Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
  • Acted as mandatory reporter of abuse.
  • Understood and recognized signs of physical and substance abuse patterns and other debilitating circumstances.
  • Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.

Residential Counselor

Community for People
01.2013 - 03.2015
  • Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Monitored and documented client progress toward meeting goals and objectives.

Education

Associate of Science - Liberal Arts And General Studies

Bunker Hill Community College
Charlestown, MA
05.2019

Skills

  • Client Communication
  • Customer Service
  • Problem-solving abilities
  • Active Listening

Certification

  • Human Services, Catholic Charities Haitian Multi Service Center- Adult Education Program - 2013

Timeline

BayCove Human Services

Residential Counselor Perdiem
12.2013 - 05.2020

Independent Contractor

Uber
07.2013 - Current

Residential Counselor

Community for People
01.2013 - 03.2015

Associate of Science - Liberal Arts And General Studies

Bunker Hill Community College

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Nadal Blanc