Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nadalynn Young

Port Huron

Summary

Dynamic Waitress Supervisor with strong leadership and customer service skills, honed at Annes Diner. Successfully trained staff, enhancing service quality and boosting customer satisfaction. Expert in task delegation and complaint handling, ensuring seamless operations and a welcoming dining environment. Proficient in inventory management and staff scheduling, driving efficiency and team performance.

Overview

5
5
years of professional experience

Work History

Waitress Supervisor

Annes Diner
11.2020 - Current
  • Assisted in training new staff on customer service protocols and menu knowledge.
  • Supported daily operations by coordinating seating arrangements to enhance guest experience.
  • Maintained cleanliness and organization of dining area to ensure a welcoming environment.
  • Handled customer inquiries and complaints effectively, ensuring satisfaction and loyalty.
  • Learned inventory management processes to assist in ordering supplies as needed.

Education

High School Diploma -

Port Huron High School
Port Huron

No Degree - Business Management

Wayne State University
Detroit, MI
06-2029

Skills

  • Task delegation
  • Complaint handling
  • Order accuracy
  • Sales promotion
  • Strong leadership
  • Customer service
  • Food safety
  • Staff management
  • Worker training
  • Work schedule creation
  • Cash handling
  • Service training

Timeline

Waitress Supervisor

Annes Diner
11.2020 - Current

High School Diploma -

Port Huron High School

No Degree - Business Management

Wayne State University

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