Summary
Overview
Work History
Education
Skills
Assessments
Timeline
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Nadashia Baker-Souto

Randolph,MA

Summary

Young Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. Attentive caregiver passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational, and conflict management skills.

Overview

7
7
years of professional experience

Work History

Bouncer

Big Night Entertainment
Boston, MA
10.2023 - 03.2024
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Conducted thorough ID checks for age verification, preventing underage entry to establishment.
  • Liaised with local police officers, fire services and emergency services to maintain security and service and resolve issues.
  • Examined doors, windows and gates to verify security.
  • Arranged and planned comprehensive security plans with 30+-member security team to provide optimal security coverage of High volume establishment

Security Officer

Allied Universal Security Services
Milton , MA
02.2023 - 09.2023
  • Continuously updated knowledge of best practices in patient observation through ongoing professional development opportunities.
  • Supported patients'' physical needs, assisting with mobility and personal hygiene tasks as required.
  • Ensured proper hand-off communication between shifts, facilitating continuity of care for all observed patients throughout their stay at facility.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Developed strong rapport with patients, easing anxiety during observation periods and promoting trust in healthcare team.
  • Demonstrated flexibility and adaptability in response to changing patient needs, staffing levels, or hospital protocols, ensuring consistent high-quality care throughout shifts.

Shift Supervisor

Wendy's Restraunt
South Attleboro, MA
07.2022 - 03.2023
  • Implemented training programs for new hires, ensuring seamless integration into team and faster productivity contributions.
  • Actively participated in promotional events aimed at increasing brand visibility within community resulting in higher foot traffic volume.
  • Increased sales performance through effective upselling techniques and staff training initiatives.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Delivered successful training to more than 10 employees during tenure, educating on successful work processes and productivity strategies

Travel Merchandiser

TAB
College Park, GA
01.2022 - 06.2022
  • Read and understood mods
  • Took down and rebuilt end caps
  • Stocked merchandise
  • Took down, rebuilt and moved gondola's
  • Able to read, follow and understand planograms to remold gondolas and stock merchandise.
  • Arranged consistent shelves, bins, and racks at 3-8 locations by following established planograms

Sales Associate

Amazing Intimates Shop
West Roxbury, MA
06.2021 - 01.2022
  • Greets and acknowledges customers and provides exceptional customer service Amazing is known for
  • Exercises sound judgment in effectively addressing customer concerns
  • Follows Company standards of merchandise presentation, signage, and display
  • Proactively contributes to creating team atmosphere that is flexible and enjoyable.

Crew Member Shift Manager

Dunkin Donuts & Starbucks
Boston, MA
02.2017 - 06.2021
  • Worked front counter, drive-thru and other areas.
  • Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
  • Processed orders on POS system and accepted cash and charge payments.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
  • Maintained regular and consistent attendance and punctuality.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.

Education

Certificate - HealthCare And Administration

Project Hope
Boston, United States
02.2021

No Degree - Secretarial Studies And Office Administration

Shiver Jobcorps
Ayer, United States
04.2020

High school diploma or GED -

McKinley South End Academy Boston
Boston, MA
12.2019

Skills

  • Professionalism
  • Process Improvement
  • Cross-cultural sensitivity
  • Eligibility Determination
  • Light Housekeeping
  • Data Entry
  • Professional Bedside Manner
  • Home Health Aide (HHA)
  • Calm Under Stress
  • CPR/AED
  • Customer Service-Oriented

Assessments


  • Customer service, Highly Proficient, 04/01/21
  • Customer focus & orientation, Completed, 05/01/19
  • Work style: Reliability, Familiar, 05/01/19

Timeline

Bouncer

Big Night Entertainment
10.2023 - 03.2024

Security Officer

Allied Universal Security Services
02.2023 - 09.2023

Shift Supervisor

Wendy's Restraunt
07.2022 - 03.2023

Travel Merchandiser

TAB
01.2022 - 06.2022

Sales Associate

Amazing Intimates Shop
06.2021 - 01.2022

Crew Member Shift Manager

Dunkin Donuts & Starbucks
02.2017 - 06.2021

Certificate - HealthCare And Administration

Project Hope

No Degree - Secretarial Studies And Office Administration

Shiver Jobcorps

High school diploma or GED -

McKinley South End Academy Boston

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