Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Interests
Timeline
Generic

NADDER GHANEM

Vehicle Operations Leader
Oakland,CA

Summary

Organized Operations Lead with background motivating, coaching and overseeing teams by employing excellent interpersonal and multitasking skills. Seasoned expert at establishing and implementing goals and objectives, identifying and managing risks and developing business potential. Strong independent judgment and critical-thinking abilities. Diligent Operations Lead with 5 years of experience and robust background in Software and vehicle automaton industry. Exceptional talents for strategic planning, negotiation and procedure development. Dedicated to generating revenue by coaching staff members on lead development strategies.

Overview

10
10
years of professional experience
5
5
Certifications
2
2
Languages

Work History

Vehicle Operations Lead

ZOOX Automation
09.2019 - Current
  • Troubleshoot software/hardware and create tickets to improve and collect data (using tools such as Jira, Slack, Linux)
  • Led project teams through all phases of implementation, from initial planning to final execution, ensuring successful completion within defined timelines.
  • Worked with Linux command line to operate autonomous vehicles
  • Instructed trainees new to the company, upholding company policy as a leader of a team
  • The display of a strong commitment to the company's core values and representing the company's mission on a consistent basis in a professional manner
  • Fast-paced adaptation to the quickly changing priorities in the company that provides biweekly changes to the operational standards whilst maintaining high accuracy and attention to this information.

Custodial Engineer & Heavy Machine Operator

Able Maintenance
01.2016 - 02.2019
  • Conducted thorough facility maintenance inspections, resulting in a 20% decrease in reported damages and incidents.
  • Increased safety in workplace by ensuring all OSHA regulations and guidelines were followed diligently
  • Improved indoor air quality through regular cleaning of air vents and filters, promoting a healthier work environment
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture

Food Host/ Catering Delivery

Zesty
01.2017 - 06.2017
  • Deliver food on time within San Fransisco covering shifts from 6am-6pm
  • Cater and assist patrons with the handling of food.
  • Improved overall dining atmosphere through consistent attention to detail in table setting arrangements and restaurant cleanliness standards
  • Demonstrated flexibility in adapting to various roles within the team, contributing to overall restaurant success
  • Used cash registers and credit card machines to cash out customers
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries
  • Completed daily side work and opening and closing duties without fail

Sales Associate

Metro PCS
11.2014 - 10.2015
  • Push phone sales to meet up with quarterly expectations
  • Assist customers with troubleshooting their network/mobile devices (Hotspot devices, data issues, file transferring)
  • Understand when to escalate issues to higher-tier management.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs
  • Developed new client relationships by actively engaging with potential customers and highlighting benefits of our product offerings
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates
  • Achieved monthly sales targets by 130% in a month by consistently by implementing effective sales strategies and maintaining high level of product knowledge
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases

Help Desk Intern

OTX West Oakland
Oakland, CA
06.2014 - 09.2014
  • Refurbished, built, and set up new computers for schools in low-end districts
  • Familiarized with HTML and Photoshop skills.
  • Managed over 500 consumer requests for computer repairs and delivery requests
  • Supported company-wide software updates, ensuring all systems remained current and secure.

Education

Associates Degree in Liberal Arts -

Merritt College
Oakland, CA

Bachelor of Science - Business Administration And Management

California State University - East Bay
Hayward, CA
01.2024 - Current

Skills

Business negotiation knowledge

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Certification

CompTIA A+ 1001/1002

Accomplishments

  • Supervised team of 300+ staff members.
  • Used Google Workspaces and Microsoft tools to develop inventory tracking spreadsheets.
  • Documented and resolved vehicle up-scaling issues which led to efficiency of vehicle mileage metrics.

Interests

Learning about new tech!

Reading books

Hiking

Travelling and Learning about new cultures

Timeline

Bachelor of Science - Business Administration And Management

California State University - East Bay
01.2024 - Current

Vehicle Operations Lead

ZOOX Automation
09.2019 - Current

Food Host/ Catering Delivery

Zesty
01.2017 - 06.2017

Custodial Engineer & Heavy Machine Operator

Able Maintenance
01.2016 - 02.2019

Sales Associate

Metro PCS
11.2014 - 10.2015

Help Desk Intern

OTX West Oakland
06.2014 - 09.2014

Associates Degree in Liberal Arts -

Merritt College

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NADDER GHANEMVehicle Operations Leader