Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

Nadean Eaddy

Chicopee,MA

Summary

Highly motivated and organized with training experience and exceptional people skills offering an extensive background in developing new talent. Reliable and friendly individual who quickly learns and masters new concepts and skills. Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.

Overview

13
13
years of professional experience

Work History

Teller

BankESB
South Hadley, MA
05.2018 - 10.2018
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks
  • Balanced ATMs, vaults, and cash recyclers
  • Maintained confidentiality of bank records and client information
  • Delivered prompt, accurate and excellent customer service.

Teller Supervisor

PeopleBank
Holyoke, MA
01.2014 - 09.2017
  • Supervised a teller line that processed a variety of financial transactions
  • Assisted tellers with more complex tasks and approved exception transactions
  • Balanced ATMs, vaults, and cash recyclers daily
  • Maintained confidentiality of bank records and client information
  • Trained new associates in all regulatory and security policies and procedures
  • Assisted Human Resources in scheduling interviews
  • Delivered prompt, accurate and excellent customer service
  • Performed teller duties as necessary
  • Wrote yearly reviews
  • Wrote and managed growth plan
  • Attended peer meeting.

Assistant Manger

Webster Bank
Springfield, MA
12.2005 - 01.2014
  • Managed the branch in absence of the manager
  • Handled branch scheduling
  • Went on Business calls
  • Certified new hire coach
  • Handled BSA reports
  • Opened new accounts
  • Opening and closing branch
  • Participated in Diversity workshops.

Teller Supervisor

BankESB
Holyoke, MA
10.2018
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks
  • Balanced ATMs, vaults, and cash recyclers
  • Maintained confidentiality of bank records and client information
  • Examined checks for identification and endorsement
  • Kept teller window areas clean, organized and fully stocked
  • Delivered prompt, accurate and excellent customer service
  • Coaching and training staff
  • Teller line management
  • Cash ordering.

Education

Travel and Tourism -

Sawyer Business School

High School Diploma -

Holyoke High School

Skills

  • Banking and financial services
  • Able to work with a vast array of people
  • Strong organizational skills
  • Cash handling accuracy
  • Superior communication skills
  • Energetic work attitude
  • Excellent multi-tasker
  • Dependable and reliable
  • Workflow Optimization
  • Sales proficiency
  • Branch operations
  • Policy Enforcement
  • Staff Training and Development
  • Customer Relationship Building
  • Transaction processing accuracy
  • Loss Prevention
  • Customer Engagement
  • Staff Management
  • Cash auditing
  • Goal Setting and Achievement
  • Product Sales
  • Risk Management
  • Customer Service
  • Decision-Making
  • Team Building Leadership

References

  • Tiffany Raines, BankESB VP/Branch Manager, 413-265-2191
  • Kay Sordillo, BankESB VP/Senior Branch Officer
  • Roseann Partridge, PeopleBank Assistant Manager, 413-532-0133

Accomplishments

  • Achieved 99% 3 years in a row on annual audits
  • Exceeded annual goals by 25%
  • Promoted from teller to Supervisor after 3 month

Timeline

Teller Supervisor

BankESB
10.2018

Teller

BankESB
05.2018 - 10.2018

Teller Supervisor

PeopleBank
01.2014 - 09.2017

Assistant Manger

Webster Bank
12.2005 - 01.2014

Travel and Tourism -

Sawyer Business School

High School Diploma -

Holyoke High School

Similar Profiles

CREATE PROFILE
Nadean Eaddy