A passionate fresh graduate with bachelor's degree in business who has an eagerness to learn and experience new culture offers extensive knowledge in business field and significant ability to work and perform well in team environments.
Overview
6
6
years of professional experience
Work History
Client Consultant
Flagstar Bank
08.2024 - Current
Achieved Financial Targets: Successfully met and exceeded targets related to cash flow management, including loans, credit cards, and account balances, ensuring financial goals were consistently reached.
Customer Engagement: Proactively reached out to potential and existing customers, driving increased cash flow and securing new-to-bank (NTB) clients, thereby expanding the customer base.
Financial Advisory: Served as a trusted financial advisor, providing tailored recommendations for financial investments, fostering trust, and enhancing customer loyalty to the bank.
Customer Service Excellence: Handled customer inquiries and issues with professionalism, delivering optimal solutions to enhance customer satisfaction and retention.
Cash Handling: Managed all client cash transactions, ensuring accuracy and compliance. Coordinated with team members to maintain adequate cash flow, enabling prompt and efficient client service
Account Manager
Liberty Consulting and Management
05.2023 - 05.2024
Sales: worked six days a week as a sales representative for Verizon, where I effectively engaged with customers, presented and upsold products, and demonstrated how Verizon's services could enhance their lives through improved connectivity and reliability. My role involved building strong customer relationships and consistently meeting sales targets
Coaching and Development: provide ongoing coaching and feedback to team members to enhance their skills and performance.
Interviewing: conduct interviews to identify and recruit new talent to the team, evaluate candidates based on their skills and experience to fit the organizations.
Public speaking Impact: represent the organization at conferences ,meeting and various events
One-on-One Conversations: Regularly engage in one-on-one conversations with team members to discuss progress ,challenges and opportunities for growth. Actively listen to their concerns and provide guidance and support as needed
presenter
Mcdonald's
05.2019 - 11.2019
Ensured customers received their orders promptly and with minimal hassle, optimizing the process for a seamless dining experience.
Addressed and resolved customer complaints regarding their food orders, effectively handling issues to maintain customer satisfaction and loyalty
Education
Bachelor's degree - Marketing Management
Assuit University
Egypt
07.2022
Stock Market Simulation -
Assuit University
Egypt
06.2021
Skills
Team leadership
Sales expertise
Management skills
Team player
Time management
Hobbies and Interests
Football, Padel
Custom section
Authorized to work in the U.S. for any employer with no sponsorship