Nadeene Lkholy
Hillsborough,NJ
Summary
I attended Paul Mitchell the School as a future professional cosmetologist. I have accomplished becoming a certified Lash Tech, and Makeup artist, and color specialist within the past 5 years. In between the move from Cleveland to Ohio I also owned a successfully running Salon Loft where I was an Independent Contractor. Got booked gigs and services from other salons whenever an extra stylist was needed, while also running the Salon loft, and balancing life as a wife and a mother all at once. Became exceptional in accomplishing sales and beauty professional bringing proven expertise in cosmetic, and beauty operations and practices. Manages activities with good understanding of current needs and future targets. Offers excellent project management and team leadership abilities. Skilled team player with strong background in busy work environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good electronic abilities. A hardworking and reliable employee focused on going above and beyond to support the team and serve customers. Trained in eyelash extensions and offering top-notch makeup artistry abilities. Motivated to continue to learn and grow as a beauty professional.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hair Stylists
Ulta Salon
10.2023 - 04.2024
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Organized sales area and work station to showcase products and boost sales.
- Educated customers on products to maximize benefits.
- Answered phone calls and emails to schedule client appointments.
- Determined appropriate hair treatments based on conditions and textures.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained regular client list and successfully handled walk-in customers.
- Increased revenue through effective customer service and inventory management.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Offered professional cuts, color services and extensions to salon customers.
- Mixed pigments and used proper techniques to achieve desired color.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
Hairstylist
Vivid Salon and Spa
10.2021 - 07.2022
- Processed payments, entering sales in register for prompt customer service.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Managed inventory of hair products and items and requested new supplies to meet expected demands.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Increased shampoo sales by [x]% and haircuts by [x]%
- Decreased time spent by stylists between client appointments by [x] minutes, resulting in an increase in service revenue by $[x] per week
- Blow-dried clients in under 20 minutes
- Closed registers and store by cleaning, counting money, verifying all credit cards.
- Performed Hair coloring, and cutting services
- Performed special occasion hair services.
- Attended continued education classes
- Was able to multitask two clients at one time
- Up selling treatments and any add ons like waxing
- Was able to work well with a team
- Was able to handle difficult situations in an efficient and timely manner
- Made clients feel welcome and happy at all times like they were guest in my house
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Beauty Advisor
Somerset Beauty
05.2020 - 07.2020
- Kept the work station clean, neat and presentable with regularly sanitized tools
- Delighted customers with personalized support and careful attention to each person's unique preferences and features
- Followed trends in hairstyles, fashion and makeup to better serve the needs of customers of all ages
- Gained expert knowledge of beauty industry operations, market conditions, and trends
- Received and routed incoming mail, packages, and deliveries
- Consulted with customers to understand desires and suggest best products to meet needs
- Helped managers improve area operations by sharing customer feedback and contributing new ideas
- Filed records to keep system efficient and information organized
- Ordered, organized, and rotated supplies
- Kept inventory levels optimized and supplies organized for forecasted demands
- Satisfied customers every day with fast, friendly, and knowledgeable support for beauty needs
Beauty Advisor
Sally Beauty
11.2019 - 03.2020
- Delighted customers with personalized support and careful attention to each person's unique preferences and features
- Taught new employees important procedures such as closing register and restocking shipments
- Supported store operations by completing assignments with strong focus on quality and performance
- Maintained and updated files and records to support efficient business and store operations
- Satisfied customers every day with fast, friendly, and knowledgeable support for beauty needs
- Kept inventory levels optimized and supplies organized for forecasted demands
- Gained expert knowledge of beauty industry operations, market
- Managed approximately 30 incoming calls, emails, per day.
- conditions, and trends
Hostess
Cheesecake Factory
08.2019 - 11.2019
- Observed the dining room to monitor guest satisfaction and provided assistance when needed
- Used the POS system to process credit card and cash transactions
- Set-up and cleared tables at peak times to seat patrons more quickly
- Greeted guests and bade farewell to departing guests, presented menus, and announced the name of the server
- Kept dining and serving areas presentable and well-stocked to meet any guest need
- Trained new team members in the policies of the establishment, all menu items and strategies to successfully perform every task
- Met needs of guests by listening to special requests and accommodating them accordingly
Waitress
Hillsborough Star Diner
02.2019 - 07.2019
- Took orders, made drinks, and cleaned tables after the guests' departures
- Quickly addressed and resolved customer concerns, working with management to fix advanced issues
- Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries
- Engaged customers in friendly conversation to build connections and increase satisfaction
- Performed side work duties, such as cleaning and refilling condiments
- Greeted all guests with a smile and friendly greeting
- Gained regular customers that expressed loyalty to my services
- Reset tables between customers by removing used dishes, and wiping down surfaces
- Offered guests dietary and allergy information to match special requirements
Education
Associate of Arts - Cosmetology
Paul Mitchell The School
Cleveland, OH09.2021
Skills
- Massage the scalp
- Sanitize tools
- Sell hair care products
- Build customer relationships
- Verbal communication
- Multitasking
- Attention to detail
- Problem-solving
- Follow fashion trends
- Punctual
- Reliable
- Sales
- Makeup artistry
- Eyelash extensions
- Quick Learner
- Client consultation
- Detail-orientated
- Schedule Management
- Customer Consultation
- Hair styling techniques
- Appointment Scheduling
- [State] Licensed Cosmetologist
- Highly motivated self-starter
- Advanced communication skills
- Relationship building and management
- Appointment Coordination
- Social Media Promotion
- Cuts for women
- Hair analysis
- Customer Education
- Styling Tools
- Updo styling
- Outstanding client retention
- Balayage technique
- Thermal styling
- Color Corrections
- Chemical safety
- Continuing education
- Sanitation Practices
- Hair Straightening
- Eyebrow styling
- Bridal makeup application
- Knowledge of color space theory
- Hair Removal
- Scalp treatments
Certification
- Cosmetology License - New Jersey, and Ohio Board of Cosmetology.
- Eyelash Extensions Certified
- Certified Color Specialist
Languages
Arabic
Full Professional
English
Full Professional
Timeline
Hair Stylists
Ulta Salon
10.2023 - 04.2024
Hairstylist
Vivid Salon and Spa
10.2021 - 07.2022
Beauty Advisor
Somerset Beauty
05.2020 - 07.2020
Beauty Advisor
Sally Beauty
11.2019 - 03.2020
Hostess
Cheesecake Factory
08.2019 - 11.2019
Waitress
Hillsborough Star Diner
02.2019 - 07.2019
Associate of Arts - Cosmetology
Paul Mitchell The School
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