Nadege Nicolas
San Tan Valley,AZ
Summary
To utilize my educational and work experience in an environment that will expand my learnings, knowledge, and skills, while effectively contributing to the success of the company.
Overview
12
12
years of professional experience
Work History
High Needs Case Manager
SouthWest Network- Chandler Children’s Clinic
, AZ
02.2022 - Current
- Facilitated CFT (Child and Family Team) meetings, as well as created, updated, and implemented service plans
- Coordinate care for assigned high needs caseload (approximately 24-30 children), consisting of children ages 0-18, primarily within the Department of Child Safety (DCS) custody
- Provide recommendations to team members within the Child and Family Team (CFT) regarding clinical rationales for services and supports
- Participated in psychiatric evaluations, medication checks, court hearings and Individualized Education Plan (IEP) meetings
- Created and Completed assessments and documentation including: Ages and Stages Questionnaires (ASQ), Ages and Stages Questionnaire Social Emotional (ASQ SE), core assessments/annual updates, crisis plans, etc
- Documented all billable and non-billable services provided to members and their teams, including completing Incident Reports (spell out) and DCS reports as needed
- Completed referrals for needed services including out-of-home (OOH) request packets to the appropriate health plan
- Supported families, including foster parents and kinship placements by providing community resources and education
- Conducted home visits or visits to homes/group homes as well as to and evaluate circumstances of abuse and neglect.
Case Manager
Lifewell Integrated Health, South Mountain Clinic, Developmentally Disabled
Phoenix, Chandler, AZ
02.2022 - 08.2022
- Provide ongoing case management services to SMI clients for behavioral or medical needs
- Manage physical or mental concerns of client and coordinate care with other providers
- Initial Assessment, Annual Assessment, and ISP- reviewed, administered, and completed
- Continuous communication with clients via phone, text, face to face, and(or) virtual visits
- Monitoring, Evaluation, and Documentation of Care
- Perform duties such as: crisis calls, BH emergency intake, hospital discharge, and(or) home/hospital/jail visits
- Implemented mentoring and(or) life skill teachings (short/long term goals, housing, work, school, and(or) financial budgeting) to clients
- Facilitate hospital meetings, staffing, office and(or) virtual visits according to agency procedures
- Collaborate with team to identify the client’s need for wraparound services
- Monitor & manage client’s ISP to ensure integrity and effectiveness of goals and services
- Knowledge of NextGen, Relias, Microsoft Outlook email, and Lifewell Desktop apps
- Provide ongoing case management services to clients, families and/or children with behavioral
- Transitions for the
House Coordinator
07.2020 - 11.2021
- Supervised staffs
- Participates in DDD meetings, prepare weekly staffs schedule, complete household paperwork for clients
- Maintain cleanliness of house
- Provide medications, meal preparation and indoor/outdoor activities.
Paraprofessional
Harmon Elementary
San Tan, AZ
08.2018 - 05.2019
- Special Education
- Worked with children with disabilities providing physical help and emotional support needed to gain full benefits from their educational placement under the direction of a supervising teacher in the general education as well as in a self-contained classroom.
Licensing Coordinator
Barnes Family Services
Chandler, AZ
01.2014 - 06.2018
- Writing Behavioral Treatment Plans
- Home study for initial, renewal and amendment for completing licensing paperwork
- Home visitation and consultation in compliance with agency & state regulations
- Responding to foster care iniquities & screening for the licensing process
- Participates in staff & case monitoring meetings.
Foster Adopt Specialist
Ameripsych
Mesa, AZ
05.2012 - 01.2014
- Home study for initial, renewal and amendment for completing licensing paperwork
- Home visitation and consultation in compliance with agency & state regulations
- Responding to foster care iniquities & screening for the licensing process
- Participates in staff & case monitoring meetings
- Providing on-call services for placements of foster children
- Assists in training PS-MAPP classes.
Residential Program Specialist
Department
Phoenix, AZ
09.2011 - 03.2012
- Worked with inmates residents assisting in crisis intervention
- Discussed concerns expressed by residents, listened and offered suggestions to help with programs goals
- Lead residents in therapeutic treatment, educational and/or recreational activities
- Plan and implement leisure time activities in accordance with treatment plans
- Attending service training sessions and other work-related programs to enhance work methods and program results.
Education
Bachelors - Psychology
York College- City University of New York
June 2002
Associate Degree - Human Services
Borough of Manhattan Community College
June 1999
Skills
- Effective customer service Personable & dedicated
- Written, verbal & interpersonal communication Prioritizing & problem solving
- Attention to details Self-starter
- Relationship builder & great listener Critical & analytical thinker
- Organization & planning Time management
- Research & analysis Multi-tasker
- Accurate data entry & narrative summation Microsoft office & Google suite literate
- Database management; case management Records management
- Quick learner Collaboration
- Bilingual (Haitian Creole)
References
References Furnished Upon Request
Timeline
High Needs Case Manager
SouthWest Network- Chandler Children’s Clinic
02.2022 - Current
Case Manager
Lifewell Integrated Health, South Mountain Clinic, Developmentally Disabled
02.2022 - 08.2022
House Coordinator
07.2020 - 11.2021
Paraprofessional
Harmon Elementary
08.2018 - 05.2019
Licensing Coordinator
Barnes Family Services
01.2014 - 06.2018
Foster Adopt Specialist
Ameripsych
05.2012 - 01.2014
Residential Program Specialist
Department
09.2011 - 03.2012
Bachelors - Psychology
York College- City University of New York
Associate Degree - Human Services
Borough of Manhattan Community College
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