Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nadeine Palafox

Bolivar,MO

Summary

I am an enthusiastic and highly organized professional seeking a Customer Service position where my exceptional time management skills and motivation to learn can contribute to delivering outstanding service in a fast-paced environment. With a proven track record of maintaining order and efficiency, I excel in managing tasks with precision and ensuring a seamless customer experience. My dedication to continuous learning allows me to adapt quickly to new challenges, while my ability to thrive under pressure enables me to excel in high-energy settings. I am confident that my strong organizational skills, coupled with my motivation and adaptability, make me an ideal candidate for delivering top-notch customer service in a dynamic work environment.

Overview

2
2
years of professional experience

Work History

Fast Food Server

Sonic Drive In
Bolivar, MO
08.2023 - Current
  • Maintained a professional appearance including uniform adherence.
  • Provided menu recommendations to customers based on their preferences.
  • Made and served coffee, tea and fountain drinks.
  • Modified requested menu items in POS system to customize orders.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Retail Sales Associate

Woods Express
Bolivar, MO
06.2022 - 08.2022
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with finding the right product for their needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Operated point-of-sale systems accurately to process payments from customers.

Fast Food Team Member

McDonald's
Bolivar, MO
09.2021 - 06.2022
  • Performed opening and closing duties such as cleaning work areas and restocking shelves.
  • Maintained knowledge of current menu items and promotions.
  • Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
  • Resolved customer complaints in a timely manner following company policies and procedures.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.

Education

High School Diploma -

Bolivar High School
Bolivar, MO
05-2021

Skills

  • Customer Service
  • Sales
  • Excellent Multi-Tasker
  • Quick to learn
  • Problem solver
  • Time Management

Timeline

Fast Food Server

Sonic Drive In
08.2023 - Current

Retail Sales Associate

Woods Express
06.2022 - 08.2022

Fast Food Team Member

McDonald's
09.2021 - 06.2022

High School Diploma -

Bolivar High School
Nadeine Palafox