Summary

Overview

Work History

Education

Skills

Timeline

Nadene Clements

Richland,WA

Summary

Takes pride in customer servies satisfaction.
Task and safety optimization focused
Schedule events with management, vendors, and customers.
Routinely monitored supplies and product availability.
Performed critical and time sensitive inspections accurately.
Maintained detailed and concise records, initiated corrective actions, and verified completed corrections.
Mutually supportive problem solver and team player.
Mature professional with solid work ethics and attention to details.
Trained and evaluated employees, while prioritizing positive communication and a safe working environment.

Overview

16

16

years of professional experience

Work History

Order Fulfillment Associate

Home Depot

2024.03 - Current

Upheld positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
Reduced order processing time by consistently maintaining a clean and organized workspace.
Addressed customer queries and complaints regarding orders to resolve issues, increase satisfaction and build trust.

Merchandising Specialist

Home Depot

2022.06 - 2024.01

Implemented planogram updates, ensuring products were displayed according to company guidelines for maximum exposure.
Arranged merchandise in alignment with store planogram.
Reduced shrinkage rates by conducting thorough inventory checks and addressing discrepancies promptly.
Assembled quarter and full-size point of purchase promotional displays.
Updated pricing and signage to complete product displays and educate customers.
Optimized store displays and appearance via strategic merchandising.
Established strong vendor relationships to maintain and support business.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.

Certified Nursing Assistant

Good Samaritan Society Nursing Home

2008.04 - 2022.05

Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Supported needs of 30+ residents under long-term care.

Education

High School Diploma -

Ogden High School

Ogden, UT

06.1987

Skills

Order Processing
Customer Service
Sorting and Organizing
Friendly and Courteous
Willing to Learn
Teamwork and Collaboration

Punctual and Reliable
Relationship Building
Equipment Operation
Attention to Detail
Time Management

Timeline

Order Fulfillment Associate

Home Depot

2024.03 - Current

Merchandising Specialist

Home Depot

2022.06 - 2024.01

Certified Nursing Assistant

Good Samaritan Society Nursing Home

2008.04 - 2022.05

High School Diploma -

Ogden High School