Nadene Clements
Richland,WA
Summary
- Takes pride in customer servies satisfaction.
- Task and safety optimization focused
- Schedule events with management, vendors, and customers.
- Routinely monitored supplies and product availability.
- Performed critical and time sensitive inspections accurately.
- Maintained detailed and concise records, initiated corrective actions, and verified completed corrections.
- Mutually supportive problem solver and team player.
- Mature professional with solid work ethics and attention to details.
- Trained and evaluated employees, while prioritizing positive communication and a safe working environment.
Overview
16
16
years of professional experience
Work History
Order Fulfillment Associate
Home Depot
03.2024 - Current
- Upheld positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
- Reduced order processing time by consistently maintaining a clean and organized workspace.
- Addressed customer queries and complaints regarding orders to resolve issues, increase satisfaction and build trust.
Merchandising Specialist
Home Depot
06.2022 - 01.2024
- Implemented planogram updates, ensuring products were displayed according to company guidelines for maximum exposure.
- Arranged merchandise in alignment with store planogram.
- Reduced shrinkage rates by conducting thorough inventory checks and addressing discrepancies promptly.
- Assembled quarter and full-size point of purchase promotional displays.
- Updated pricing and signage to complete product displays and educate customers.
- Optimized store displays and appearance via strategic merchandising.
- Established strong vendor relationships to maintain and support business.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
- Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
Certified Nursing Assistant
Good Samaritan Society Nursing Home
04.2008 - 05.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Supported needs of 30+ residents under long-term care.
Education
High School Diploma -
Ogden High School
Ogden, UT06.1987
Skills
- Order Processing
- Customer Service
- Sorting and Organizing
- Friendly and Courteous
- Willing to Learn
- Teamwork and Collaboration
- Punctual and Reliable
- Relationship Building
- Equipment Operation
- Attention to Detail
- Time Management
Timeline
Order Fulfillment Associate
Home Depot
03.2024 - Current
Merchandising Specialist
Home Depot
06.2022 - 01.2024
Certified Nursing Assistant
Good Samaritan Society Nursing Home
04.2008 - 05.2022
High School Diploma -
Ogden High School
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