Summary
Overview
Work History
Skills
Timeline
Generic

Naderlor Tertulien

Indianapolis,IN

Summary

Accomplished Team Leader with a proven track record at Amazon, enhancing team productivity and customer satisfaction through expert coaching and quality improvement. Skilled in documentation and reporting, adept at fostering professional relationships to streamline operations. Achieved significant advancements in employee performance evaluation and technical support, ensuring top-tier service delivery.

Overview

8
8
years of professional experience

Work History

Team Leader

Amazon
10.2020 - Current
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.

Receiving Clerk

Homes Good
02.2022 - 07.2023
  • Double-checked cargo inventories and documentation for accuracy.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Unloaded pallets and deliveries and organized products in warehouse.

Casino Attendant

Hard Rock Casino
02.2018 - 10.2020
  • Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.
  • Delegated tasks to employees to enhance productivity and workflow.
  • Assisted supervisor with feedback for employee performance evaluations.
  • Upheld proper visual merchandising standards on retail floor and windows.

Receiver/Stocker

Walmart
05.2016 - 07.2020
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.

Skills

  • Overtime Management
  • Shift Scheduling
  • Coaching
  • Documentation And Reporting
  • Quality Improvement
  • Employee Evaluation
  • Team Supervision
  • Technical Support
  • Complaint resolution
  • Lean Manufacturing
  • Meeting facilitation
  • Overseeing Daily Activities
  • Evaluating Employee Work

Timeline

Receiving Clerk

Homes Good
02.2022 - 07.2023

Team Leader

Amazon
10.2020 - Current

Casino Attendant

Hard Rock Casino
02.2018 - 10.2020

Receiver/Stocker

Walmart
05.2016 - 07.2020

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Naderlor Tertulien