Nadezda Gahan
South Setauket,USA
Summary
Highly committed with hardworking mentality to maintain quality of services and products. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Skilled in Microsoft Office, SQL, basic Python, Java knowledge.
Overview
9
9
years of professional experience
Work History
Compliance Manager/Insurance Claims Adjuster
NYC Green Transportation
09.2017 - 08.2019
- Reviewed documents, files, transcripts and other records to assess compliance and potential risk.
- Managed compliance efforts, reporting and audits.
- Maintained effective working relationships with regulatory authorities, suppliers and customers.
- Developed and delivered training programs to inform new and current employees about compliance issues.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Documented all investigation activity and presented reports to management.
- Verified insurance claims and determined fair amount for settlement.
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
YB Windows and Doors; Office Manager/ accounting assistant
YB Windows
04.2017 - 09.2017
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Cathay Express Transportation Inc Customer Service Representative
Ruslan Salimov
02.2017 - 03.2017
- Database entry.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Provided primary customer support to internal and external customers.
Live-in nanny, take care of 4 children (ages – 13, 9, 10, 1.5)
Eden Mauro
08.2013 - 01.2017
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Kept children's areas neat and clean.
- Assisted with housework such as laundry and cooking.
- Transported children safely to school, activities and appointments on time.
- Met with parents about daily activities, positive developments, and issues.
Gemini Deli Cashier/ Kitchen helper/ Delivery Driver/ Manager’s Assistant
Alan Gaspin
01.2016 - 09.2016
- Prepared deli items per customer requests using proper bakery equipment.
- Checked product quality for freshness before serving.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Biysk High school 40, teacher of the English language
09.2011 - 12.2011
- Teaching 7th graders the English language
- Providing the performance of the training program, training plans in accordance with thematic planning
- Individual approach to each student to help develop their creative abilities
- Analyzing students readiness and their performance in class
- Preparing children for different kinds of tests (Kangaroo English competition, state evaluation tests, midterm testing)
Family camp "RDC", New Hampshire, Holderness, USA; kitchen staff
Rockywold Deephaven Camps
05.2010 - 09.2010
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Assisted in setting up and breaking down kitchen stations.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Removed trash and cleaned kitchen garbage containers.
- Maintained composure and work quality while under stress.
Education
Bachelor of Science - Computer Science And Programming
Southern New Hampshire University
Manchester, NH09.2026
Bachelor of Science - Faculty of Foreign Languages
Altay State Humanities Pedagogical University
Biysk, Russia01.2012
No Degree - First Aid
First Aid Certificated (Emergency First Response, Great Britain)
Novosibirsk, Russia01.2011
Skills
- Strong communication skills
- Stress resistant
- Ability to meet deadlines and adapt to an intensive work environment
- Data Entry
- Compliance Monitoring
- Bookkeeping
- Customer Service
- Excellent Multi-Tasking Ability
- Database Administration
Languages
Russian
English
German
Personal Information
Date of Birth: 10/19/1989
References
- Eden Mauro, Lawyer, Employer 2012-2017, 917 671 7760, eden.mauro@gmail.com
- Kevin Stark, Employer, Employer 2012-2017, 631 597 8969, kevin.stark@gmail.com
- Ruslan Salimov, Cathay Express Transportation, (212) 261-5555, cathaytrans@gmail.com
sewing, reading, hiking, Pilates, cooking, arts and crafts with my children
I am a mom of two boys and enjoy doing things with them such as outside play, walks, hikes. They love being outdoors and learn about nature, so I get to that with them, as well as do arts and crafts with them, as they are into coloring, making figurines with play dough, playing with water, sand and rocks. I learned how to sew in high school and like making things for our home, such as kitchen towels, napkins, pillow cases, kids sheets. I alo like to stay active and I started doing various fitness activities when I was in college, I like cycling, working out, pilates, They help me stay fit, healthy, help clear my mind and reduce stress.
Timeline
Compliance Manager/Insurance Claims Adjuster
NYC Green Transportation
09.2017 - 08.2019
YB Windows and Doors; Office Manager/ accounting assistant
YB Windows
04.2017 - 09.2017
Cathay Express Transportation Inc Customer Service Representative
Ruslan Salimov
02.2017 - 03.2017
Gemini Deli Cashier/ Kitchen helper/ Delivery Driver/ Manager’s Assistant
Alan Gaspin
01.2016 - 09.2016
Live-in nanny, take care of 4 children (ages – 13, 9, 10, 1.5)
Eden Mauro
08.2013 - 01.2017
Biysk High school 40, teacher of the English language
09.2011 - 12.2011
Family camp "RDC", New Hampshire, Holderness, USA; kitchen staff
Rockywold Deephaven Camps
05.2010 - 09.2010
Bachelor of Science - Computer Science And Programming
Southern New Hampshire University
Bachelor of Science - Faculty of Foreign Languages
Altay State Humanities Pedagogical University
No Degree - First Aid
First Aid Certificated (Emergency First Response, Great Britain)
Similar Profiles
Mathew DyerMathew Dyer
Assistant City Highway Repairer at NYC Department of TransportationAssistant City Highway Repairer at NYC Department of Transportation
Robert BennaRobert Benna
Highway Reparier at NYC Department Of TransportationHighway Reparier at NYC Department Of Transportation
Joshua CassutoJoshua Cassuto
Assistant City Highway Repairer at NYC Department of TransportationAssistant City Highway Repairer at NYC Department of Transportation
Sahej SinghSahej Singh
Client Financial Services Intern at Bloomberg LPClient Financial Services Intern at Bloomberg LP
Maria GatesMaria Gates
Administrative Support Assistant at Mather Hospital Northwell HealthAdministrative Support Assistant at Mather Hospital Northwell Health